Chargeback Defender®

Identify high risk transactions before you process charges

Using comprehensive public record data to search for suspicious activity and fraudulent identity manipulation, Chargeback Defender® accurately identifies high-risk credit card transactions and distills the results into a single, easy-to-understand risk score.

Reduce chargebacks and increase sales

The Chargeback Defender® solution accurately resolves address verification (AVS) failures in order to distinguish profitable sales opportunities from potential fraudulent credit card transactions, whether you accept credit cards online, by mail or over the phone.

Get it now: For more information about LexisNexis® Chargeback Defender®, call 800.869.0751.

Identity verification and address confirmation

Chargeback Defender® uses state-of-the-art identity and address verification tools to confirm both billing and shipping information. It also uses advanced IP address geo-location software to verify each order's originating city, state, country and continent.

Sophisticated fraud detection

The robust fraud detection engine in Chargeback Defender® evaluates high-risk patterns or conditions found during address and identity verification. It resolves false-positive AVS failures using a customer's most current address data, and summarizes all results in a single three-digit score. Bottom line: it helps you best evaluate the risk of a given transaction.

Customizable scoring solutions

We can customize the Chargeback Defender® scoring model according to the specific needs of your company or your industry, including real time processing integration into your website.

Get it now: For more information about LexisNexis® Chargeback Defender®, call 800.869.0751.

White Paper

1. LexisNexis® 2011 True Cost of Fraud Study
   Retail fraud continues to be a $100+ billion problem burdening merchants. To help businesses more effectively battle this issue, LexisNexis® Risk Solutions retained Javelin Strategy & Research conduct this third annual study on US retail merchant fraud.
   
   This landmark study includes research of unprecedented scope conducted with over 1,000 merchants, financial institution executives and over 5,000 consumers. No study has so comprehensively assessed the costly nature of criminal methods, industry solutions and merchant needs across channels, company size, payment methods and industry segments.
   
   Among many in-depth findings of the 2011 study: continuing the downward trend from last year, total merchant fraud losses declined year over year but they continue to be a $100+ billion problem. However, fraud rates could be poised for an upswing. From the merchant's perspective, although the number of fraudulent transactions went down this year, the nature of transactions is trending to be more severe - the average dollar value of a completed fraudulent transaction is higher this year than what was reported last year. Top issues for US merchants who ship internationally - delay in payment confirmation, verification of customer identity, limited jurisdiction, and ability to reclaim merchandise and costs. International merchants also say they are more vulnerable to "friendly" fraud than domestic-only retailers
   
   This report is structured to help merchants benchmark and improve their efforts in the costly battle against fraud.

Literature

1. LexisNexis® Chargeback Defender®

Get it now: For more information about LexisNexis® Chargeback Defender®, call 800.869.0751.