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Products to Consider
Mediation: Skills and Techniques 2008
Michael T. Colatrella, Jr., Director and Senior Lecturer, Center for Dispute Resolution & Conflict Management, Southern Methodist University Anthony P. Picchioni, Chair, Department of Human Development, Southern Methodist University
Negotiation: Theory and Practice, Second Edition (2007)
Melissa L. Nelken, Professor of Law, University of California, Hastings College of the Law