|Home > Customer Service Center > XP Service Pack Upgrade Information|
Last week, the Microsoft Corporation issued a service pack release for Windows XP® users designed to address security concerns affecting users of Internet Explorer 6 and the XP operating system. Included in the service pack are a firewall and a pop-up blocker that are defaulted to "on." This service pack may interfere with the following as well as with other LexisNexis® features:
To correct any problems you may be experiencing, add the LexisNexis research services as a "trusted site" using the following steps:
NOTES: It is possible for the LexisNexis research services to have been added by your system administrator but not be visible in your Trusted sites list. To test this, open Internet Explorer and enter the following URLs one at a time in the address bar:
For each, after you type the address, look at the status bar in the bottom right of the browser window. If the status bar has a green circle with a white check in it, the site is already a Trusted site.
If you have added the LexisNexis domains as trusted sites prior to the installation of this service pack, the service pack will not overwrite the settings and you should see no effect.
If you continue to experience problems or have questions, contact LexisNexis Customer Support at 1-800-543-6862 for assistance.
|Legal Academic Corporate & Professional Risk & Information Analytics Government|
|Terms & Conditions Privacy & Security Products Index Site Map Contact Us|
|Copyright © 2009 LexisNexis, a division of Reed Elsevier Inc. All rights reserved.|