About replicating/synchronizing

Replication and synchronization is a CaseMap feature that permits case staff to work in different local copies of a master case (local or SQL) that can be merged to create one updated version of the master case. You can create replicas of local and SQL cases in CaseMap.

 

Replication vs. Synchronization:

Replication is creating an exact copy of a case while tracking the replicated file
Synchronization is merging the replica to the master case, reconciling any updates or edits

 

When case users go on the road, they can take a replica copy along and make additions and updates to the case records. While these individuals work in replicas, case staff back in the office can still make changes to the master case. When a replica is returned to the office, it needs to be synchronized with the master case, merging changes made in the replica with those made in the master. CaseMap helps you reconcile any field update conflicts between the two cases.

 

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Create replica cases for staff who need to work from home or access a case during court or offsite depositions.

 

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For information on how to create a SQL case replicas in the CaseMap Admin Console, refer to CaseMap Server documentation.

 

hmtoggle_plus1Learn more about the replication/synchronization process
hmtoggle_plus1Follow these guidelines to ensure synchronization success
hmtoggle_plus1Reference specific synchronization rules

 

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Need additional help? Email the CaseMap Support team at: casemap.support@lexisnexis.com, or contact a support representative at 800.543.6862 (Option 2, then Option 4). The CaseMap Support team is available between the hours of 9:00 a.m. to 7:00 p.m. Eastern Time, Monday - Friday.

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