CaseMap Server

Changing user passwords

Changing user passwords

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Changing user passwords

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If you are using simple authentication for CaseMap or TextMap security, you can easily change a user password. Passwords are global for all cases accessed in the CaseMap Server.

 

hmtoggle_plus1To change a user password
1.In the CaseMap Server pane, click Users.
2.Select the user for whom you want to reset a password.
3.On the Action menu, click Set password.

Or, right-click on the user and click Set password.

4.In the Set password dialog box, type in the new password and confirm it.

Set Password

5.Select the Email user with new password check box to send the user the new password information.
6.Click OK when you are finished.

The user's case password is immediately updated.

A Microsoft Outlook email template opens addressed to the user. The email body contains pre-written text that you can modify with your own message.

 

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Need additional help? Email the CaseMap Support team at: casemap.support@lexisnexis.com, or contact a support representative at 877.301.0344. International user? For CaseMap, please call 904.373.2160. The CaseMap Support team is available between the hours of 9:00 a.m. to 9:00 p.m. ET, Monday - Friday.

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