If you need to permanently remove a user from a case, you can simply delete them. Deleted users are no longer able to open the case.
1. | On the Tools menu, click Case Staff. |
2. | In the Case Staff dialog box, click on the user you want, then click Delete. |
3. | In the message to delete the user, click Yes. |
The user is now permanently deleted from the case.
4. | Click Close when you are finished. |
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