Adding/changing file viewers

The default file viewer in TextMap is Microsoft® Word. To find out if you have additional file viewers set up in TextMap, click on the Tools menu and click File Viewers. The File Viewers dialog box displays a listing of all programs that have been added to your licensed copy of TextMap. Here you can add, remove, and edit file viewers, as well as change the default viewer being used. Other users who want to view the same native source files need to ensure they have added necessary applications to the File Viewers dialog box too.

 

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We recommend you make a backup copy of the case before making any global changes, like changing file viewers. Once the process is completed, you cannot undo the changes without restoring a backup copy of the case.

 

hmtoggle_plus1To add a file viewer
1.On the Case Tools ribbon, click File Viewers.
2.In the File Viewers dialog box, click the Add button.

File viewers

3.In the Select Viewer Type dialog box, select the viewer you want from the Viewer Type list, then click OK.

If the file viewer is not listed, select Custom, then click OK.

In the New File Viewer dialog box, click Browse to locate the file viewer you want to use, then click Open.

Click OK to continue.

4.In the Select Image Database dialog box, navigate to and select the program you want to use, then click Open.
5.In the New File Viewer dialog box, click OK.

The new file viewer is now listed in the File Viewers dialog box and you can now open the source files associated with this program.

 

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To set the new file viewer as the default viewer, click the Default button. In the message, click Yes.

 

6.Click Close to return to the case.
hmtoggle_plus1To remove a file viewer
1.On the Case Tools ribbon, click File Viewers.
2.In the File Viewers dialog box, select the viewer you want to delete.
3.Click the Remove button.
4.In the message box to confirm, click Yes.

The name of the selected viewer is now removed from the File Viewers dialog box.

5.Click Close to return to the case.

 

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Need additional help? Email the CaseMap Support team at: casemap.support@lexisnexis.com, or contact a support representative at 800.543.6862 (Option 2, then Option 4). The CaseMap Support team is available between the hours of 9:00 a.m. to 7:00 p.m. Eastern Time, Monday - Friday.

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