Ulyana Androsova
Tailoring Due Diligence to Support Business Growth

 In today’s climate terms like ‘due diligence’, ‘being risk averse’ and ‘risk assessment’ might seem like jargon and barriers to productivity, but in reality, addressing third-party risk through onboarding due diligence and risk assessments helps ensure successful growth. But due diligence is not a one-size-fits-all process. Let’s take a look at what defines effective due diligence, what key steps should organizations take, and what tools can help you implement a process that meets your unique needs.   

We need to face facts—the world has gotten smaller. Round-the-clock news and social media can directly impact shareholder confidence. In November 2016, for example, French construction giant Vinci was the subject of hoax press release that caused a 19% drop in share value. Consumer expectations for same-day or next-day delivery has led to an emerging logistics risk for retailers in the US and the UK. Reports by non-governmental organizations outline numerous risk factors organizations must consider in light of for U.S., UK and EU government regulations, as well as investor and shareholder pressure to address issues  like modern slavery, bribery and corruption.

The pace of doing business has accelerated. As a result, the level of risk that organizations of all sizes face has increased. But being overly risk averse can actually hold back an organization. HSBC’s chairman warns of a “growing danger” that employees are becoming too risk-averse because they fear punishment for mistakes.

What is Effective Due Diligence?

Due diligence can be defined as “the care that a reasonable person or organization exercises under specific circumstances to avoid harm to themselves or others.” Organizations must mitigate risk by performing necessary and appropriate due diligence before engaging with customers, partners, suppliers or other third parties, as well as prior to undertaking expensive and/or critical efforts.

 Whether you are engaging in new business-relationships, expanding into new markets, preparing a prospectus for an IPO, vetting third parties, or simply looking at investment opportunities, you need the right intelligence and insight to make the most risk-averse decisions. Good due diligence allows you and your partners to evaluate risk now as well as in the future.

 While thorough onboarding has been a requirement for financial services / banking for years, globalization has increased the risk across a much broader swath of industries.  It is essential that businesses become completely familiar with the operations of international clients, business partners, distributors, agents, consultants and individuals before conducting offshore transactions, establishing formal corporate partnerships or committing to international investments. Organizations worldwide—not just those that typically may have been seen as high risk—have realized that a strong, transparent and accountable risk mitigation process is a prerequisite for proactive intervention. One key component of a due diligence program is a strong, regularized monitoring and evaluation process.

 What key steps, aligned to situational risks, should an organization take: -

What is clear is that it is difficult to consider these steps with web research alone. There are sanction lists, watch lists, compliance related lists, news reports and company profiles which may not always be accessible or open to searches.

Each company should consider what screening is required for each project or major program of work and then consider what the internal and external risks could be, and what solutions are right for them.

When evaluating solutions for conducting due diligence, look for tools that:

Supporting business growth is a powerful incentive for implementing due diligence, but organizations should also consider how an effective risk mitigation strategy also empowers them to play a major role in economic, environmental and social progress, especially when they minimize the adverse impacts of their operations, supply chains and other business relationships.

 3 Ways to Apply This Information Now

  1. Download our eBook, “The Due Diligence Checklist,” for risk mitigation best practices and more.
  2. Request a demo to see how solutions like Diligence spotter and BatchNameCheck help you automate due diligence aligned to your risk profile.
  3. Share this blog on LinkedIn to keep the dialogue going with your colleagues and contacts.

Lisa Thompson
Corporate Social Responsibility and Compliance to Join Top Table at Davos

 The World Economic Forum (WEF) brings together leaders of government and business in the Alpine town of Davos in Switzerland this week. They are discussing the latest trends in business and society. The participant list is revealing—this year, some of the world’s biggest companies have sent executives responsible for Corporate Social Responsibility (CSR), Ethics, Compliance and Risk.

Changes in the Davos guest list

The 88-page participant list reveals that all the usual suspects are at this year’s WEF—namely government ministers, CEOs and chairs of the board of directors.

But dotted among the participants are some roles which are not traditionally associated with Davos:

Cisco Systems, Pfizer and Puma Energy have sent their CSR representatives; Audi, Credit Suisse and PayPal have sent their compliance officers; and Zurich Insurance and Australia’s The Westpac Group have sent risk experts.

Given that most companies only send a small number of officials to the WEF, their presence at Davos indicates that more companies now consider CSR, ethics and compliance to be among their most important functions.

These officials are coming to Davos from major companies in different sectors in many countries. This includes banking, insurance, motoring, energy and pharmaceuticals firms based in:

Clearly the risk of bribery and corruption, and the importance of CSR and ethics, is not only being taken seriously in the U.S. and the global banking sector. As we’ve noted recently, ethical business practices and corporate governance are a growing priority for any global business. On the evidence of this year’s WEF, we should expect the pace of this trend to accelerate in 2019.

Ethics on the agenda

If you look at the list of panels and events at Davos, an increasing focus on ethics becomes even clearer.

Our own on-the-ground correspondent arrived in Davos this morning armed with a notebook, a pen, a video camera and an extra-thick scarf—and ready to report back on these events and more. Stay tuned…

Next Steps:

  1. Follow us here and on social media channels for the latest updates from Davos.
  2. Find out how investors and consumers are influencing the CSR trend in our Ethical Expectations eBook.
  3. Share this post with your colleagues and connections on LinkedIn.

Ulyana Androsova
Understanding the link between the Corporate Human Rights Benchmark and risk management

 Last month, the inaugural Corporate Human Rights Benchmark (CHRB) was launched. The Benchmark analysed 98 of the Global 500 largest publicly listed companies on their human rights performance. In this blog, we give insight into the results of the first analysis and explain why the CHRB matters.

 The Benchmark will provide a comparative snapshot year-on-year of human rights performance of the largest companies on the planet. It was developed by Aviva Investors, the Business and Human Rights Resource Center, Calvert Investments, the Institute for Human Rights and Business (IHRB), VBDO and Vigeo Eiris. In this first analysis, companies from the agricultural, apparel and extractives sector were assessed across six uniquely-weighted measurement categories. The companies were chosen based on their size (market capitalization), revenues, and geographic and industry balance.

Source: Business and Human Rights Resource Centre

 The Benchmark is grounded in the United Nations Guiding Principles on Business and Human Rights and other international and industry-specific standards on human rights and responsible business conduct. It focuses on companies’ policies, processes, practices and transparency, as well as on how they respond to serious allegations.

 The CHRB shows three companies that have demonstrated the most leadership regarding human rights performance (scoring more than 60%):

 5 reasons why the CHRB matters

 As the United Nations notes, “In an increasingly interconnected world, there is closer scrutiny of corporate impact on people and communities. “ As such, human rights performance is not just a concern for NGOs and non-profits. The CHRB is an important step because it:

  1.  Contributes to creating a more balanced and equitable global marketplace Large businesses have a strong impact in how the global economy works. By benchmarking corporate social performance of large businesses against internationally agreed standards, the CHRB aims to help create a more balanced and equitable global marketplace.
  2. Shows the need for better performance The overall average score across all the 98 businesses analysed was 28.7% and only six businesses achieved over 50%. Nine companies scored below 10%. The CHRB shows clearly that there are considerable opportunities for improvement for businesses to implement and demonstrate good practice. Find out more about the business rankings.
  3.  Empowers investors to make ethics-based decisions The CHRB is supported by 85 investors, accounting for $5.3 trillion in assets under management. One of the expected impacts of the Benchmark is that “investors will be better equipped to direct investments to companies performing in line with international human rights standards, and engage with those who are not to improve their performance or shift their capital away if improvements are not achieved.” Moreover, consumers increasingly mirror investors’ concerns, holding companies they choose to do business with to high ethical standards—also referred to as social compliance.
  4.  Pushes companies to compete on human rights The Benchmark harnesses the competitive nature of markets and corporate senior management by encouraging a “race to the top” of the annual ranking to drive improved human rights performance and build best practice standards. Besides investors, the CHRB will inform and equip civil society, workers, customers and consumers to make well-informed decisions about which businesses they want to engage with.
  5.  Encourages companies to be more transparent The CHRB differs from other reporting frameworks as it is based on the ‘know and show’ principle of the UN Guiding Principles. This means that it has only analysed publicly available information, including information from company websites, sustainability and annual reports, other relevant documents and information provided by companies themselves. Not included in the analysis and scoring are business’ non-public, human rights-related practices. As John Morrison, Chief Executive of the IHRB explains, this means that “some companies in the initial ranking have scored low not because they are not necessarily engaged in human rights, but because they have yet to communicate effectively around this.”

 More companies and sectors to follow

The three sectors will be ranked again in 2018 and the next report is expected to be available late 2018. The CHRB initiative is aiming to expand to other sectors and to grow its annual ranking to the top 500 companies.

 3 Ways to Apply This Information Now

  1. Read the Corporate Human Rights Benchmark Key Findings report or visit the website.
  2. Learn how LexisNexis® Entity Insight helps companies monitor for signs of reputational, regulatory, financial and strategic risk—including human rights abuses—across print, web, broadcast and social media.
  3.  Address a key human rights issue: modern slavery. One of the key human rights issues for businesses in 2017 has been identified as modern slavery. Learn more about this issue by reading our reports on modern slavery in the construction industry  or watch our video to find out how the UK Modern Slavery Act impacts your business.

Korinne Bressler
2 Reasons to Watch for Fake News in Your Research

A war was started over fake news. Granted, what we now call ‘fake news’ was called ‘yellow journalism’ back in the 1890’s—and the Spanish-American War cannot be laid solely at the feet of media muckrakers. But following the explosion of a U.S. Navy battleship off the coast of Havana, Cuba, the yellow press—at the time led by William Randolph Heart’s New York Journal and Joseph Pulitzer’s New York World—used the slogan “Remember the Maine” to skew public opinion in favor of the war. These days, fake news spreads even more rapidly, thanks to the power of social media and the ease of one-click sharing. As a result, you face the daunting task of separating fact from fiction in the course of conducting the news and business research that your colleagues rely on to make critical decisions.

Reason 1: Fake News Spans a Wide Range of Topics

You don’t have to be researching politics to encounter fake news. Earlier this year, the New York Times noted that professional “soccer” / football news is rife with fake news, be it ‘alternative facts’ about a referee’s call —depending on which team you support—or rumor-filled reporting on player trades. The article detailed an elaborate hoax, perpetrated by an Irish journalist who was also a huge Arsenal fan. Frustrated by his own attempts to sift unverified (but published) rumors about possible trades, he decided to demonstrate how quickly fake news can grow—and become accepted as fact—by inventing a up-and-coming soccer star just in time for the summer trading season. It wasn’t long before a few posts on message boards had, as the New York Times reported, “… traveled all the way into respected mainstream publications, even making one list of the top 50 young players in Europe (placing 30th).
The popularity of fantasy sports leagues means that depending on the season, a huge number of fans are scouring sport news sites, blogs and social media for information that can give them an edge—and unless they’re vetting the sources of their ‘facts,’ they can be led astray easily by a rumor gone rogue.

Reason 2: Social Media Makes the Distribution of Fake News Easier

Given how quickly ‘news’ travels in the digital age, it’s easy to see how speculation and misinformation can go from implausible to plausible in hours or days. Recently, the Washington Post reported that a fraud case was brought against a Scottish stock trader by the U.S. Securities and Exchange Commission after the trader’s false tweets—which he used to manipulate the stock price for his own profit—resulted in shareholder losses of more than $1.6 million.

Will Fake News Spawn Better Reporting and More Discerning Readers?

Ironically, one of the primary players responsible for the yellow journalism of the 1890s is now the namesake for a highly-coveted award for achievements in newspaper, magazine and online journalism—the Pulitzer Prize. Pulitzer’s brand of publishing, in which facts were sacrificed in favor of boosting readership, did expose real problems like corruption, but misleading stories also served to distract the public—and, of course—sell papers. Money continues to be a driving force for fake news, but media outlets, social media platforms and the public are responding.

The recent admission by Facebook that a Kremlin-backed media company spent $100,000 on ads intended to sow political discord and steer the electorate towards one candidate over others was only the latest in a list of criticisms of social media sites and search engines that do little to stop the dissemination of fake news.

The controversy has spurred some changes in algorithms in an attempt to slow the flow. In addition, Facebook and Google collaborated with French media outlets prior to the elections earlier this year to address misinformation in the media, and Facebook also introduced an initiative against fake news in Germany after officials raised concerns that misleading or false stories and hate speech could influence parliamentary elections. Awareness about fake news also means that fewer people take information for granted. Sites like Factcheck.org and Snopes.com make it easy for people to check questionable stories they see online—and based on comments on controversial posts, people are calling out fake news more, even providing references for their fact checking.
Eventually the yellow journalism trend was overtaken by a push for journalistic integrity, and the public’s trust in the media was restored. We’re seeing a similar push now, as public distrust of the media reaches a new high—but as long as dishing up fake news also delivers profits, researchers will need to take a more proactive stance when it comes to choosing and vetting the information sources they rely on.

3 Ways to Apply This Information Now

1. Download our eBook, How to Combat Fake News for more tips.
2. Experience the advantages of curated news sources with a free trial of Nexis®.
3. Share this blog and follow us on LinkedIn to keep the dialogue going with your colleagues and contacts.

Alyssa Vorhees
New LexisNexis Newsdesk® review by Jinfo: What has changed with our analysis platform?

The value of having real-time access to what people are saying about your company is essential to anyone involve in communications. LexisNexis Newsdesk® delivers just that. Launched in April 2015, Newsdesk is designed to work as a versatile media monitoring and analytics tool that delivers PR and marketing professionals with the most current news and information available. From web-based articles to social media outlets, data can easily be searched, analyzed and shared through this platform. Over the last year, we've made a series of improvements to some of the tool's features in the hopes of creating an even more seamless and successful user-friendly experience. Jan Knight, independent market research consultant, shared her takeaways on the updated features in the Jinfo "Mini review of LexisNexis Newsdesk - recent enhancements."

Here are some of the latest revamped features Knight applauded in her review:

1. Analysis Builder

This newly revamped tool still guides you through the creation and analysis of charts, but the process is now 75 percent faster than before. You can now search specific chart types, and the tool provides different analysis options available, including competitive, industry, market and social media.

2. Search status

A new "selected filters" box allows you to view and keep track of the filters set during a search.

3. The "what's new" icon

The "what's new" icon is used as a learning database for users who want to find out which new enhancements and additions have been made to Newsdesk. With updates every three weeks, you can always stay abreast of the latest system changes.

4. Search interface

We cleaned up our search engine interface, making it sleeker and enabling an easier way to pick filters than before. Start by choosing the type of source you're searching for, then scale it down with optional filters such as emphasis, languages, locations, source lists, topics and date. An "extras" tab allows you to set a filter for paid registration articles or sources with an image.

5. Search phrase alert

You gave feedback, and we listened. The search interface has now been updated to notify you if a phrase is stated incorrectly. After typing out a search phrase, you'll see a green checkmark that tells you when the phrase is correctly formed. When the phrase is incomplete, a red X will appear to let you know there's an error.

The takeaway

We've updated Newsdesk to offer a more user-friendly interface that provides an easy-to-follow help menu, faster chart building and simpler sharing and searching opportunities to enhance the overall experience.

"Part of the differentiation of Newsdesk is that clients can monitor both traditional media and social media in one tool," wrote Knight. "Competitive intelligence and brand monitoring are made much
simpler with this all-in-one platform, and companies can stay abreast of competition more quickly than before."

All new key features emphasize saved time, a critical element in the busy working world of PR professionals like you, and that resonates with our bottom line. Read the full review from Jinfo, and stay tuned for more exciting enhancements in the near future.

 

IMAGE CAPTION

Over the last year, we've made a series of improvements to some of Newsdesk's key features in hopes of creating an even more seamless and successful user-friendly experience.

3 Ways to Apply This Information Now

1. See for yourself and check out LexisNexis Newsdesk®.  

2. Share this blog on LinkedIn to keep the dialogue going with your colleagues and contacts

3. Explore some of the other media monitoring posts here on the Biz Blog.