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"As part of the Department’s continuing commitment to strengthening the
H-2A Temporary Agricultural Program, the OFLC has established an
Ombudsman Program whose primary purpose is to facilitate the fair and
equitable resolution of concerns that arise within the H-2A Program
community, by conducting independent and impartial inquiries into
issues related to the administration of the program. The H-2A
Ombudsman Program will also identify areas where agricultural
employers and worker advocate organizations have concerns in dealing
with the OFLC and propose internal recommendations designed to
continuously improve the quality of services provided by the OFLC. There
is no fee for using the H-2A Ombudsman Program." DOL, Mar. 2012.