Many lawyers are reluctant to discuss money with clients upfront. I know
when I practiced, it was a topic I would shy away from as much as possible.
But, in this day and age, that is less of an option. Clients are more
demanding regarding what they will be charged.
Bob Denney has an article on Attorney at Work that talks about
what you should do to assure that you get the fee you deserve. He states that
most "fee challenges occur with either fixed or hourly arrangements..." With
either arrangement, there is less likely to be challenges, if the law firm
approaches client engagements utilizing legal project management (LPM)
techniques. What struck me about Denney's article was how closely his
suggestions come to the principles that I and my colleagues over at LegalBizDev
offer as part of LPM training. Accordingly, I have included LPM terms in
brackets following Denney's suggestions on how to avoid fee challenges:
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Legal Marketing Blog