Legal Business

Recent Posts

Quality is a firm-wide issue
Posted on 2 Mar 2010 by Norman Clark

This is the second in a series of seven posts about the elements of successful quality assurance programs in law firms. It only takes one hole to sink a ship, not a hole in every compartment. If one practice group - or even one lawyer - has a vulnerability... Read More

Decisions, not guesses
Posted on 12 Mar 2010 by Norman Clark

This is the fifth in a series of posts about the characteristics of successful quality assurance systems in law firms. Previous posts outlined three important points that distinguish quality assurance from crisis-to-crisis after-the-fact improvisation... Read More

The current state of quality assurance in law firms
Posted on 1 Mar 2010 by Norman Clark

Quality assurance will be one of the most important factors in law firm business strategy in the decade of the 2010s. It will have profound effects on law firm profitability by reducing the causes of poor productivity. Law firms that do quality assurance... Read More

  • Blog Post: The current state of quality assurance in law firms

    Quality assurance will be one of the most important factors in law firm business strategy in the decade of the 2010s. It will have profound effects on law firm profitability by reducing the causes of poor productivity. Law firms that do quality assurance well will also have a powerful competitive advantage...
  • Blog Post: Quality is a firm-wide issue

    This is the second in a series of seven posts about the elements of successful quality assurance programs in law firms. It only takes one hole to sink a ship, not a hole in every compartment. If one practice group - or even one lawyer - has a vulnerability, the same or similar weaknesses probably...
  • Blog Post: Decisions, not guesses

    This is the fifth in a series of posts about the characteristics of successful quality assurance systems in law firms. Previous posts outlined three important points that distinguish quality assurance from crisis-to-crisis after-the-fact improvisation: Quality assurance is a firm-wide issue...