This is the second in a series of seven posts about the elements of successful quality assurance programs in law firms.
It only takes one hole to sink a ship, not a hole in every compartment. If one practice group - or even one lawyer - has a vulnerability...
This is the fifth in a series of posts about the characteristics of successful quality assurance systems in law firms.
Previous posts outlined three important points that distinguish quality assurance from crisis-to-crisis after-the-fact improvisation...
Quality assurance will be one of the most important factors in law firm business strategy in the decade of the 2010s. It will have profound effects on law firm profitability by reducing the causes of poor productivity. Law firms that do quality assurance...