Legal Business

Recent Posts

How To Improve Your Client Service
Posted on 11 Aug 2010 by Tom Kane

Most law firms would say, if asked, that they provide excellent client service, or at least very good service. Unfortunately, this self-assessment is not based on fact in most cases. As my friend Stacy West Clark reports, when clients were asked how their... Read More

How Should Law Firms “Gear Up” to Manage Projects Better? – A 50,000-foot View (Part 1 of 2)
Posted on 30 Jun 2010 by Jim Hassett

This two-part series was written by LegalBizDev Principal Steve Barrett , former CMO at Drinker Biddle. It is based on an article that will appear in Of Counsel: The Legal Practice and Management Report. Approaching the second anniversary of the September... Read More

LexisNexis Launches InterAction® Strategic Account Management Application
Posted on 28 Jun 2010 by Legal Business Community Team

LexisNexis announced the global launch of InterAction ® Strategic Account Management, a new customer relationship management (CRM) application for professional services firms. Strategic Account Management equips multi-disciplinary client teams with... Read More

CRM Solution Creates Business Development Opportunity
Posted on 3 Mar 2010 by Paul S. Grabowski

Porter & Hedges is one of the last re­maining mid-sized firms in Houston with 100 attorneys that regularly vies for busi­ness with much larger multi-office firms. To level the playing field as smoothly as possible, the firm embarked on a plan... Read More