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The in-house law firm – the future of corporate law departments?

I'm a big fan of Tom Peters . Not just because he genuinely interacts with his followers on Twitter , not just because he's passionate about what he writes about, and not just because he presents (presentations, books) in some pretty cool ways. I'm a fan because he has some great ideas...

Why law firms need a CLO (chief listening officer)

When I started my legal career in the mid/late 90s, no-one ever talked of the CEO or the CFO. There was a Managing Partner, probably a Senior Partner, and a Finance Director. While looking at job titles may seem simplistic, it actually throws up some interesting trends (and I'm not repeating...

Lawyers – ask why they buy, not why they didn’t

Have you ever thought about the reason people choose to buy legal services from a particular firm? Sure, if you're a lawyer in practice (or a business development professional at a law firm) you may have spent some time debriefing why you lost a tender, but have you actually talked to some...

Lawyers – Just. Do. Something.

It seems like there was some sort of psychic alignment in the UK legal blogging community last week. As the news came rolling in on changes facing the UK market (Neil Rose's site Legal Futures is often a good place to start), the Entrepreneur Lawyer Chrissie Lightfoot wrote a great post...

How to find an extra 1,000 hours a year

I have a confession to make. I'm an information junkie. All my life I've been a voracious consumer of books, magazines and newspapers. From burying my nose in novels as a child, through reading 3-4 books a week when commuting as a lawyer, to teaching myself to speed-read early in...

Why sorry is the hardest word

I had a very interesting conversation with a colleague yesterday around a workshop he was facilitating for a fairly sizeable group of lawyers. As part of the discussion he asked the question "how many of you have ever been the subject of a client complaint". Our subsequent discussion...

The Joy Of Secs (secondments)

I've been hanging out with a lot of in-house counsel recently, and one thing's clear. They love their secondees. Really love them. Whether it's a GC who is relying on a specialist skill set that he or she can't quite find the budget to recruit, a mid-level corporate counsel...

What’s the end game?

I was with a group of law firm partners from different City firms this week, listening to them discuss a case study about super-profitable US law firm Wachtell, Lipton, Rosen & Katz. Aside from their phenomenally successful business model and profitability (with the Amlaw100 reporting profit...

The legal market place – carnage or opportunity?

When you look at the legal marketplace, what do you see? With the implementation of the far reaching Legal Services Act finally happening in the UK (albeit with some fairly significant delays in related regulation), it seems the right time to step back and assess the state of the market. Talking...

Hasta la vista baby – the termination of the legal profession

Later this week I'm running a session for a group of leading technology lawyers which will explore the future of the profession. Why I think this will be particularly interesting topic for this group is that I believe technology will be the single biggest driver of change for the legal sector...

Excuse me, I think your pricing is broken

I was pleased to read the post on 3 geeks about value billing as this is definitely a topic that needs exploring further, not least because I'm astonished by the number of law firm partners who continually tell me that it's for clients to find a pricing model that works for the firm's...