I have a confession to make.
I'm an information junkie. All my life
I've been a voracious consumer of books, magazines and newspapers.
From burying my nose in novels as a child,
through reading 3-4 books a week when commuting as a lawyer...
The other day, I added a "new"
Friend to my Facebook network, someone I see maybe once a year at a
professional gathering. I thought: This is great. Can it get any easier to stay
in touch and up to speed on what's going on in her life...
Over the years I have met many a lawyer
who wasn't into marketing or sales. The reason: the firm will do it. Well, the firm
can't do it. Individual lawyers must, because clients continue to hire lawyers,
not law firms.
In a recent article...
Terri L. Sjodin is a speech geek. Her
experience on her speech and debate teams in high school and college laid the
groundwork for her 2011 book, "Small Message, Big Impact : How to put the power of the
elevator speech effect to work for you."...
Now there is a brilliant title,
right? Obviously, any client who sues for malpractice (or even files a
grievance with the state bar), is probably not going to hire you again. Not to
mention how many people they will bad mouth you to. Okay, so that...
Fire the person who hired him or her. Over the years, I've told a few horror
stories involving receptionists. Two that immediately come to mind, include:
dangling, shoeless one , and the one that told
the caller to get lost .
Most employees of law firms are in a
great position to help in the firm's business development efforts - or help damage
them. A lot of that depends on how they are treated, how much that love or hate
their job, and are otherwise engaged in the...
"Johnson" blog had an entertaining, and all too true, post several days
ago: " Airlinese ." It pokes fun at the awkward butchering of the
English language on commercial airlines.
To some extent, I think that...
Listening to a law firm
administrator explain how he handles internally sensitive issues at his law
firm over a business dinner one evening, I remarked, "You're a benevolent
dictator! Sounds like it's working for you! Management by consensus...
Our firm is currently advising several
law firms about improvements to their career management policies and procedures.
In some legal markets this has become a very important strategic issue - not just
one of internal human resources management. In...
If you're looking for the latest
"buzz" about social media ethics and professional responsibility for lawyers
(and their employees), I highly recommend Jay Strother's article, Just Being Social ,
published in the March/April edition...