Legal Business

Recent Posts

Marketing Tip: Avoid Malpractice Claims
Posted on 13 Jul 2011 by Tom Kane

Now there is a brilliant title, right? Obviously, any client who sues for malpractice (or even files a grievance with the state bar), is probably not going to hire you again. Not to mention how many people they will bad mouth you to. Okay, so that... Read More

Client Feedback Pointers
Posted on 11 May 2011 by Tom Kane

Seeking client feedback is not only important for every law firm, but it needs to be done right. Following a recent post of mine on the topic, my friend Stacy West Clark raised some issues that got me to thinking about the Who, What, When, Why's... Read More