Legal Business

Recent Posts

Are you at risk of losing a client? 10 diagnostic questions
Posted on 11 May 2011 by Norman Clark

As my colleagues and I interview the clients of law firms, we hear a consistent set of complaints about the service that they receive from law firms. Here is a short checklist to help law firms consider whether they have the basic management structures... Read More

Clients Still Hire Lawyers Not Law Firms, So Get Off Your Duff!
Posted on 8 Jul 2011 by Tom Kane

Over the years I have met many a lawyer who wasn't into marketing or sales. The reason: the firm will do it. Well, the firm can't do it. Individual lawyers must, because clients continue to hire lawyers, not law firms. In a recent article... Read More

LexisNexis Business Solution Webinar: Tools and Techniques for a Successful Business Development Culture Part 1: Client Teams, June 8, 11 AM EST
Posted on 25 May 2010 by Legal Business Community Team

If your firm needs fresh approaches for how to effectively impact your business development culture to drive profitability, then you should attend this free 60-minute webinar: Tools and Techniques for Developing a Business Development Culture. Discussion... Read More

The missing link in global business intelligence
Posted on 22 Mar 2010 by Norman Clark

My Walker Clark, LLC, colleague, Bill Henderson has shared with me his notes for his address on 14 April 2010 to a business leaders conference in Zagreb, Croatia, sponsored by LIDER , a major business publication in Croatia. As our firm's clients... Read More

Can Anyone Manage Projects?
Posted on 7 Apr 2010 by Steven B. Levy

The title of this article, Can Anyone Manage Projects, has two meanings. When I said it to a colleague about two years ago, we got our wires crossed for a minute because of the dual meanings. I asked, in effect - and rhetorically -"Do you have... Read More

I hope that I am wrong, but…
Posted on 3 Jan 2011 by Norman Clark

In the past few weeks a number of our firm's clients have asked me what our firm thinks about the economic outlook for the United States in 2011. I have to be less than optimistic about 2011. As Paul Krugman pointed out in his column in yesterday's... Read More

Two very important new articles on psychology and law firm management
Posted on 25 Oct 2010 by Norman Clark

My partner, Lisa M. Walker Johnson , has recently written two articles applying counseling psychology to two important challenges to law firm management. Until Death...or Retirement: Thinking Differently About the End of a Law Firm Career This is... Read More

What every lawyer needs to know about project management, Part 1 of 5
Posted on 24 Mar 2010 by Jim Hassett

This five-part series is an expanded version of an article I published last week on AmericanLawyer.com entitled "Teaching Lawyers How to Manage: Can It Improve the Bottom Line?" When I interviewed AmLaw 100 chairmen, senior partners and C... Read More

Spread of Managerial Effectiveness as Law Departments Become Bigger because of More Threats and Opportunities
Posted on 22 Feb 2010 by Rees W. Morrison

The more lawyers in a legal department, the more choices its general counsel and managing attorneys can make. With 100 lawyers the number of initiatives, decisions, permutations of structure and process, and investments are uncountable. Because of that... Read More

Use your quality assurance experts
Posted on 3 Mar 2010 by Norman Clark

The people who do the work are in the best position to improve it . This is the third in a series of posts about the characteristics of successful quality assurance programs in law firms. Many law firms assume that the installation of an effective... Read More

Recruit lawyers through an ad in a major trade publication? (Microsoft does)
Posted on 1 Mar 2010 by Rees W. Morrison

Oodles of lawyers desperately want jobs, it's a buyers' market for any legal department that has an opening, and unsolicited resumes and beseeching inquiries flood in to general counsel - or so I thought. Why bother to throw out a line when fish... Read More

Legal Project Management (Part 6) – Budget problems and solutions
Posted on 28 Apr 2010 by Jim Hassett

Many lawyers believe that it is simply not possible to predict the costs of complex legal matters. As the managing partner of a firm with more than 1,000 lawyers put it in The LegalBizDev Survey of Alternative Fees : [Some] litigators say [a fixed... Read More

Family firms in emerging markets – a perspective from the Middle East
Posted on 7 Apr 2010 by Norman Clark

The Wharton Business School of the University of Pennsylvania has recently published a very interesting article " Family Firms in the Middle East: The New Rules of Engagement." A significant number of Walker Clark clients are "family"... Read More

Decisions, not guesses
Posted on 12 Mar 2010 by Norman Clark

This is the fifth in a series of posts about the characteristics of successful quality assurance systems in law firms. Previous posts outlined three important points that distinguish quality assurance from crisis-to-crisis after-the-fact improvisation... Read More

Six steps to better budgets (Part 2 of 2)
Posted on 5 Jan 2011 by Jim Hassett

Step 4: Look for ways to lower costs In the current competitive environment, if your budget perfectly reflects past history, it may not be low enough to win the work. For many years, there was little pressure on lawyers to lower costs or to work more... Read More