As my colleagues and I interview the
clients of law firms, we hear a consistent set of complaints about the service
that they receive from law firms.
Here is a short checklist to help
law firms consider whether they have the basic management structures...
Over the years I have met many a lawyer
who wasn't into marketing or sales. The reason: the firm will do it. Well, the firm
can't do it. Individual lawyers must, because clients continue to hire lawyers,
not law firms.
In a recent article...
If your firm needs fresh approaches for how to effectively impact your business development culture to drive profitability, then you should attend this free 60-minute webinar: Tools and Techniques for Developing a Business Development Culture.
My Walker Clark, LLC, colleague, Bill Henderson has shared with me his notes for his address on 14 April 2010 to a business leaders conference in Zagreb, Croatia, sponsored by LIDER , a major business publication in Croatia. As our firm's clients...
The title of this article, Can Anyone Manage Projects, has two meanings.
When I said it to a colleague about two years ago, we got our wires crossed for a minute because of the dual meanings.
I asked, in effect - and rhetorically -"Do you have...
In the past few weeks a number of our firm's clients have asked me what our firm thinks about the economic outlook for the United States in 2011.
I have to be less than optimistic about 2011. As Paul Krugman pointed out in his column in yesterday's...
My partner, Lisa M. Walker Johnson , has recently written two articles applying counseling psychology to two important challenges to law firm management.
Until Death...or Retirement: Thinking Differently About the End of a Law Firm Career
This five-part series is an expanded version of an article I published last week on AmericanLawyer.com entitled "Teaching Lawyers How to Manage: Can It Improve the Bottom Line?"
When I interviewed AmLaw 100 chairmen, senior partners and C...
The more lawyers in a legal department, the more choices its general counsel and managing attorneys can make. With 100 lawyers the number of initiatives, decisions, permutations of structure and process, and investments are uncountable. Because of that...
The people who do the work are in the best position to improve it .
This is the third in a series of posts about the characteristics of successful quality assurance programs in law firms.
Many law firms assume that the installation of an effective...
Oodles of lawyers desperately want jobs, it's a buyers' market for any legal department that has an opening, and unsolicited resumes and beseeching inquiries flood in to general counsel - or so I thought. Why bother to throw out a line when fish...
Many lawyers believe that it is simply not possible to predict the costs of complex legal matters. As the managing partner of a firm with more than 1,000 lawyers put it in The LegalBizDev Survey of Alternative Fees :
[Some] litigators say [a fixed...
The Wharton Business School of the University of Pennsylvania has recently published a very interesting article " Family Firms in the Middle East: The New Rules of Engagement."
A significant number of Walker Clark clients are "family"...
This is the fifth in a series of posts about the characteristics of successful quality assurance systems in law firms.
Previous posts outlined three important points that distinguish quality assurance from crisis-to-crisis after-the-fact improvisation...
Step 4: Look for ways to lower costs
In the current competitive environment, if your budget perfectly reflects past history, it may not be low enough to win the work. For many years, there was little pressure on lawyers to lower costs or to work more...