Legal Business

Recent Posts

After the honeymoon
Posted on 8 Jun 2011 by Norman Clark

What happens when things don't work out after a merger as well as the partners had hoped? There are almost always some rough spots after any merger of two businesses. However, these can be become life-threatening for recently merged law firms... Read More

Client interviews: do-it-yourself or get outside help?
Posted on 4 May 2011 by Norman Clark

I participated earlier today in a discussion group on LinkedIn about client surveys. This posting provides a few additional comments and observations that would have made my comment on LinkedIn too long. The question concerned whether a law firm... Read More

The top ten ways for lawyers to increase client satisfaction
Posted on 26 Jul 2010 by Jim Hassett

In the current economy, other lawyers will be coming after your clients. Every lawyer would therefore be well advised to increase client satisfaction and protect the relationships that ultimately pay your salary, bonus, and rent. You can't make clients... Read More

Looking for a best friend
Posted on 18 May 2011 by Norman Clark

"Best friend" strategies really do work for law firms, but they require thorough research, a solid business case, and realistic expectations. Going global has become a two-way journey. Since the late 1990s, firms in mature legal... Read More

A Radical Future For The Legal Industry?
Posted on 14 May 2010 by Martindale-Hubbell Connected

Rory Webber, Martindale-Hubbell Connected's Marketing & Community Development Manager interviews legal journalist and MH Connected member, Richard Parnham. In today's difficult economy, many law firms are focusing on how to survive over... Read More

When Stealing is Good
Posted on 4 May 2011 by Steven B. Levy

(Hang on, we'll get to the application of this principle to Legal Project Management in a while.) To paraphrase Gordon Gecko, stealing, for want of a better word, is good... in baseball. Or so I've been trying to teach my son. "But... Read More

Case study of a law firm failure… and its aftermath
Posted on 27 Jul 2010 by Norman Clark

The final demise of the British firm Halliwells, reported last week in the on-line edition of The Lawyer , is a good case study in the financial failure of a law firm. The Lawyer summarized the factors that led to Halliwells' failure earlier this... Read More

Will the Future Associate be a Contract Employee?
Posted on 14 May 2010 by Building a Better Legal Profession

The future of the legal profession is full of uncertainty. Will the old habits return as they did after previous recessions, or will these changes be permanent? No one knows for sure, but there are some possibilities and trends to take notice of. Cost... Read More

Market leaders lead the market
Posted on 30 Nov 2011 by Norman Clark

When a group of law firm partners discusses significant changes in their respective firms, one of them will almost certainly say: "But no other firm in our market does this..." We have three responses that we ask our clients to consider... Read More

Client Service As a Business Development Strategy
Posted on 5 Apr 2010 by Harry Keshet

Doing Good & Building Your Practice Big Time Creating and fostering excellent relationships is the key to becoming a rainmaker. Providing existing clients with extraordinary service is every attorney's and law firms' ticket for prosperity... Read More

Planning for “The Third Depression”
Posted on 28 Jun 2010 by Norman Clark

Nobel Prize laureate Paul Krugman has a very important column in today's New York Times . His title "The Third Depression," along with the thoughtful analysis that he presents, communicate a clear warning to law firms that depend heavily... Read More

Do Litigation Team Members Have Access to the Information They Need?
Posted on 16 Mar 2010 by Rebecca Kelder Myers and Eric E. Bensen

The fourth in a series of articles about how to reduce litigation costs while getting better results. The following is adapted from Chapter II.C of Bensen & Myers on Litigation Management . The single biggest impediment to an efficient, cost effective... Read More

The Tao Of Law Firm Strategy
Posted on 15 Jul 2011 by Mark Smith

Differentiation is getting harder for law firms. We all know that. Clients constantly state that they want their lawyers to have deeper knowledge of their business and environment. As the market changes, more and more firms are re-examining... Read More

MS. found in a law firm
Posted on 11 May 2011 by Norman Clark

There is a good article in the 7 May 2011 issue of The Economist, "A Less Gilded Future." Although I do not agree with a few minor points, it describes how easily a well-established law firm (in this case, the U.S. firm of Howrey, LLP) can... Read More

How not to network
Posted on 22 Jun 2011 by Norman Clark

I returned from a working vacation (mostly working) to find a discussion thread on one of the social networks started by a lawyer looking to build a network with lawyers in other countries. It is not surprising that a lot of hands, mostly from solo... Read More