Al Anba News, 20 July 2026: Kuwait’s Ministry of Health has adopted a new mechanism regulating professional conduct within medical facilities, covering doctors, allied health professionals, pharmacists, and administrative units.
The directive, approved on 20 July 2026 by Undersecretary Sheikh Dr. Salman Al‑Sabah, requires practitioners to strictly adhere to their legally defined professional roles, limiting patient interaction to medical, clinical, and technical aspects of care. Any complaints, claims, or issues requiring administrative, organisational, or legal intervention must be referred to the facility’s management or relevant departments, including public relations.
Facility administrations and public relations units are tasked with receiving and addressing patient inquiries, removing administrative obstacles, ensuring smooth service delivery, and intervening immediately to resolve disruptions that could affect operations or service quality.
The mechanism clarifies that administrative and organisational responsibilities rest solely with designated facility authorities, prohibiting the imposition of non‑medical duties on practitioners and pharmacists. All stakeholders are required to comply fully with the provisions from the date of issuance, with sector heads and facility directors responsible for enforcement.
The regulation is grounded in Kuwait Law No. 70/2020 on medical practice and patient rights, Kuwait Law No. 28/1996 (amended by Kuwait Law No. 30/2016) on pharmacy and drug circulation, and Civil Service Kuwait Law No. 15/1979. It reflects the ministry’s commitment to professional integrity, service quality, and safe working environments, ensuring clear boundaries between medical duties and administrative responsibilities.
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