https://www.lexisnexis.com/blogs/za/en-USTelligent Community 12https://www.lexisnexis.com/blogs/za/b/workflow-solutions/posts/where-legal-ai-becomes-legal-workThu, 23 Apr 2026 08:58:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:d6632cef-40fd-473a-af35-76cc6c3f20afZander KilianLexisNexis® South Africa introduced Protégé TM Workflows in March 2026. A new generation of AI-enabled legal workflow tools designed to guide legal professionals through complex legal tasks in a structured, repeatable way. The introduction forms part of the broader global rollout of Lexis+® with Protégé TM , an integrated legal AI platform grounded in citable authority and designed to support end-to-end legal work within a single environment. Artificial Intelligence (AI) hasn’t been the stuff of science fiction for some time now. It has already reshaped the modern workplace, changing the way organisations access, process and manage vast amounts of information, almost overnight. Yet, within professional services, its role can still feel somewhat elusive. AI has delivered measurable efficiency gains, but there’s a growing sense that those gains, at least in their current form, may be plateauing. Narrowing the focus to the legal profession, said Desigan Naidoo, Executive Manager: Technology at LexisNexis® South Africa, AI tools have become widely adopted for tasks such as research, drafting and document analysis. However, their integration into the broader workflow of legal practice remains uneven. “This disconnect has in turn informed how the sector is preparing for its next phase, to address the challenges of legal work in particular,” he explains. Legal work isn’t a collection of independent tasks, it’s a sequence, each step building on the last. Requiring consistency, verification, and professional judgement. When AI is applied in fragments, it can speed up one part of the process while slowing down another. In other words, efficiency in isolation doesn’t always translate to efficient and accurate outputs overall. And that’s where the friction lies. Presently, in this kind of environment, the application of AI created inevitable silos. “Fragmentation of work products has been the key limitation,” said Naidoo. “Rather than streamlining operations end to end, disconnected tools can introduce new inefficiencies, undermining the initial gains made in speed,” he said. So, the conversation is changing. It’s no longer just about what AI can do, rather it’s about where and how it fits into the real mechanics of legal work. Consequently, thinking around AI adoption is changing towards more practical, profession-specific application of the technology. “We all know AI can provide answers,” he said, “but the burning question is whether those outputs can be embedded within the workflows that govern how legal work is produced. This marks a subtle but important evolution: AI must now adapt to the way professionals work, not the other way around. “Efficiency gains alone are not enough.” Because when it doesn’t, it risks becoming just another layer of complexity. When complexity in legal practice, is the very thing technology is meant to reduce. In response to this gap between capability and application, LexisNexis® recently launched its LexisNexis Protégé TM AI capabilities in South Africa. Designed to operate within structured workflows the platform combines legal content, validation processes and secure infrastructure into a single cohesive environment. “It’s the silo breaker,” Naidoo says. “We’ve already achieved speed with AI. Now the focus shifts to quality across the entire value-chain, and how technology can support consistent, defensible outcomes in complex, real world workflows.” Because ultimately, efficiency alone isn’t the goal. Without alignment between technology and practice, even the most advanced AI risks falling short. Integrated systems like Lexis+® with Protégé TM , are a necessary step in ensuring that AI can deliver outcomes that meet professional standards, actively assisting the way legal work is done from start to finish.Legal AI Becomes Legal WorkAILexisNexis Protegehttps://www.lexisnexis.com/blogs/za/b/protete/p/testWed, 22 Apr 2026 13:23:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:5bd8a410-7fe2-4972-b3d7-79d0b2738781https://www.lexisnexis.com/blogs/za/b/lexis-ai/p/testWed, 22 Apr 2026 13:23:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:beba6543-75c5-492b-b19a-1452dba955a0https://www.lexisnexis.com/blogs/za/b/lexis-with-protege/p/testWed, 22 Apr 2026 13:22:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:6119c4cf-92d0-43d1-9ea5-d7afe22bafc3https://www.lexisnexis.com/blogs/za/b/lexis-aiWed, 22 Apr 2026 13:20:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:41deb859-7c3a-4ea1-a766-3a55b9f21414https://www.lexisnexis.com/blogs/za/b/lexis-with-protegeWed, 22 Apr 2026 13:20:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:88c2362d-e94c-4c62-8658-caeaf0af1fe0https://www.lexisnexis.com/blogs/za/b/proteteWed, 22 Apr 2026 13:19:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:13dd7807-d484-4701-988f-12a658e6f328https://www.lexisnexis.com/blogs/za/b/legal-intelligence/p/testWed, 01 Apr 2026 10:41:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:d8e89f17-dda2-4340-9164-609f99e72f72https://www.lexisnexis.com/blogs/za/b/legal-intelligenceWed, 01 Apr 2026 10:38:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:9a60f7c8-845d-468b-9f3e-0b3c129ba49chttps://www.lexisnexis.com/blogs/za/b/brandTue, 24 Mar 2026 05:12:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:e289e4ab-975d-4710-b9fa-0bdc02642dc6https://www.lexisnexis.com/blogs/za/b/workflow-solutionsTue, 24 Mar 2026 05:04:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:c10a3716-82ca-465d-8651-8c906f742f04https://www.lexisnexis.com/blogs/za/b/search-researchTue, 24 Mar 2026 05:03:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:98ca196f-130a-4900-bce0-8ddd72c4807bhttps://www.lexisnexis.com/blogs/za/b/risk-complianceTue, 24 Mar 2026 05:03:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:89b9c867-6693-4c3d-b693-22f0e5906270https://www.lexisnexis.com/blogs/za/b/academicTue, 24 Mar 2026 05:02:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:a97e556c-1073-4c35-90a8-f8988b0f811dhttps://www.lexisnexis.com/blogs/za/b/compliance/posts/trust-under-pressure-why-compliance-needs-a-reset-in-south-africaWed, 18 Mar 2026 12:31:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:ba9a71a6-2dc2-4309-906f-f8d951e998e4Zander KilianSouth Africa’s regulatory environment is widely regarded as mature and globally credible. Yet in many organisations, compliance is still experienced as a cost centre: something to “get done” rather than an important construct that strengthens the business. This traditional framing is increasingly outdated and risky. A better way to understand compliance is as a stabiliser. Businesses don’t operate in isolation; they operate within wider social and economic systems. As organisations scale, they accumulate influence and in the absence of counterbalancing forces can create the conditions for wider systems instability, harm and loss of confidence. Regulation exists to keep systems predictable, manageable and fair. The real challenge is calibration: too little governance can lead to failure; too much friction can throttle competitiveness and innovation. The systems logic is sound, but recent developments have shifted the conversation. Compliance is no longer separable from reputation management. In a world of eroding institutional trust, stakeholders are increasingly judging organisations by observable conduct: what customers experience, what employees report, and what patterns the media amplifies, rather than what is stated in policy documents or annual reports. The implication is uncomfortable but useful: you can be “compliant on paper” and still lose trust in practice. This is why King V matters. Across sectors and enterprise sizes, governance can no longer be treated as procedural formality. King V represents a reset, with simplified language and a unified Disclosure Framework designed to make governance easier to understand, apply and communicate. In other words: the baseline is rising, and clarity becomes a strategic capability, not an admin exercise. One of the most practical ways to “read” compliance maturity is through the emergent patterns. In financial services, the FAIS Ombud recorded 3,382 complaints in 2024/2025 (down from 4,501 the previous year), with signs of improved resolution before escalation, an indicator of an industry shaped by mature regulator relationships and established market-conduct discipline. A key enabler of this success is the Treating Customers Fairly framework (TCF), which translates customer fairness into operational expectations across the product lifecycle. By contrast, the Consumer Goods and Services Ombud recorded 12,207 complaints in 2024/2025 (8% higher than the previous period), with online transactions responsible for a significant share. One interpretation is that fast-growing channels can outpace governance maturity and customer-fairness playbooks, especially where third-party ecosystems and internal controls are still developing. So what should leaders do? The next evolution in reputation management is an integration with compliance: weakening compliance silos and treating governance, risk, customer fairness and culture as interconnected. And because third-party networks often carry hidden risk, supplier due diligence needs to be embedded into everyday procurement, not bolted on after issues surface. Read the full white paper for a practical lens on regulation, trust, King V, complaint-driven maturity signals, and what “good” looks like as an operating discipline; plus how industry-specific compliance toolkits can support faster response, stronger oversight, and audit readiness. Read HereComplianceTrust under Pressurehttps://www.lexisnexis.com/blogs/za/b/press-releases/posts/building-excellence-through-people-lexisnexis-named-2026-top-employerTue, 03 Feb 2026 12:59:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:fb6d9111-727e-4627-a6fa-8780fbca7e36Zander KilianAt LexisNexis South Africa, we know that our people are the heart of our success. Which is why we are especially proud to share that we've been officially certified as a 2026 Top Employer for the fourth year in a row. This recognition by the Top Employers Institute is proof that we’re building a dynamic working environment where talented people can thrive, innovate and deliver effective value to our clients. What does being a Top Employer actually mean? Top Employer certification is awarded to companies only after a rigorous, independent assessment of an organisation’s ‘people practices’. From an assessment of the physical working environment to access to learning, inclusion and overall mental and physical wellbeing, it’s an internationally recognised benchmark of HR excellence grounded in evidence gathering. Why this matters to our clients and people? For our clients, this achievement means that you are working with a partner whose people are motivated, high-performing and fully committed to delivering service excellence. It demonstrates that innovation at LexisNexis isn’t just about the development of technological artefacts, but rather that our overall approach to constant renewal is powered by passionate, talented people with purpose. For our team members, it’s a signal that LexisNexis is a place where careers are incubated, built and nurtured over time, perspectives are valued and talent is developed. Moving forward together Sustaining our Top Employer-status year-after-year takes more than just holding a hopeful vision of the future of our business; delivering on it requires consistency, transparency and a tangible investment in people. This recognition reinforces our ongoing commitment to creating a culture of trust, innovation, wellbeing and personal growth. As the African proverb states: ‘If you want to go fast, go alone. If you want to go far, go together’; at LexisNexis South Africa, we’re ultimately striving to move forward together on our mission to advance the rule of law.TOP EMPLOYERPress releasesLexisNexishttps://www.lexisnexis.com/blogs/za/b/webinars/p/testTue, 03 Feb 2026 10:04:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:4129b6ce-afe1-442d-93ba-2909e416062ehttps://www.lexisnexis.com/blogs/za/b/press-releases/posts/what-does-the-lexisnexis-2025-innovation-advantage-mean-for-your-legal-workFri, 30 Jan 2026 09:39:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:cdddea4e-8742-4f66-968d-778cded59843Zander KilianExcellence in legal work looks slightly different depending on where you sit. Small law firms need speed and consistency. Larger firms need accountability at scale. Government needs defensible decision making, while academia needs rigour and relevance. But in a rapidly changing global context, the same pressures apply to everyone: more complexity, tighter timelines, and higher levels of scrutiny. That is why in 2025, LexisNexis focused our innovation efforts on one outcome: helping professionals move from research to action quickly and confidently using trusted intelligence. Here are some of the innovation highlights from 2025 that can help you build that edge: From knowing the law in theory to applying it in practice One of the most topical advancements that we launched last year was the new B-BBEE practice area added to LexisNexis Practical Guidance. Conveniently offered under various Sector Codes, it turns South Africa’s complex B- BBEE framework into clear, actionable guidance that helps organisations comply, plan, and defend their B-BBEE position with greater confidence. Instead of piecing together advice from legislation, consultants, and past matters, users get centralised guidance, checklists, tools, templates, and consistent interpretation across teams. Legal specific AI that stays grounded in trusted content It was impossible to ignore artificial intelligence in 2025. But rather than adding to the hype, the launch of Lexis+ AI advanced the way legal professionals research, draft, and analyse by integrating legal specific AI capabilities with trusted LexisNexis content and workflows. The value here is not novelty. It is better legal output, produced more efficiently, because the inputs are relevant and reliable. www.lexisnexis.com/.../Snippet2_5F00_Mask_5F00_Screen.mp4 A shift from answering questions to completing tasks Then there is L exisNexis Protégé , which combines personalisation, advanced task automation and integration with trusted workflows and content to enhance productivity and work quality. It adapts to role and workflow, can complete complex tasks and self-review and supports repeatable multi step work with consistency inside a secure ecosystem. www.lexisnexis.com/.../Protege-Hero-Banner_5F00_012424.mp4 Brand new modern platforms for evolving modern legal work For property and due diligence workflows, two significant improvements stood out. Lexis Convey moved online, now offering a fully online, integrated conveyancing solution designed to improve efficiency, flexibility, and collaboration. Foreign Identity Verification within L exis WinDeed and Lexis KYC now extends identity checks to international individuals and entities, enabling real time global checks, stronger cross border compliance and reduced fraud and operational risk. Recognised innovation, built for real-world use Our product innovation is built to benefit the professionals who put their trust in us, but in 2025, LexisNexis was honoured with an AI Innovation Award at Africa Tech Week. The award recognised our commitment to advancing modern legal practice through Lexis+ AI and Protégé , which support faster legal research and drafting. What is coming next in 2026? In 2026, you can look forward to the debut of Lexis KYC+ AI , which will transform KYC from a manual, rules based process into an intelligent, AI driven decision engine. By embedding Protégé, Lexis KYC+ AI will automate workflows, analyse risk holistically and recommend next actions grounded in trusted global data. You cannot predict the future, but if you have already chosen LexisNexis as your strategic legal resource partner, you have chosen a partner that will keep investing in trusted intelligence to help you stay ahead of change. Here is to the progress yet to come.LexisNexis 2025 Innovationhttps://www.lexisnexis.com/blogs/za/b/-ai/posts/what-if-your-legal-ai-could-also-think-strategically-communicate-clearly-and-work-beyond-the-lawMon, 08 Dec 2025 08:53:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:0e7aa93e-4bdf-40a5-9059-15554736d644Zander KilianDiscover how General AI in Lexis+ AI with Protégé unlocks smarter, more flexible legal work in a secure environment. Lawyers obviously depend on accurate and trusted research tools. These days most forward-thinking lawyers are now turning to reliable, purpose-built legal tech to assist with their workflows, but what happens when you need to go beyond case law to draft a nuanced client email, explore an emerging topic like crypto regulation or break down a complex cross border compliance issue? With the new General AI capabilities in Lexis+ AI with Protégé, the answer is now at your fingertips. More than legal AI; it’s holistic, trusted legal intelligence without limits. LexisNexis has expanded the power of Protégé, your AI legal assistant, to include General AI models that allow legal professionals to conduct a broader range of tasks without leaving the secure Lexis+ AI environment. While Legal AI remains your go to for verified research, drafting and analysis grounded in LexisNexis content, General AI gives you the flexibility to: Draft communications in a natural conversational tone. • Enrich your legal work with real world context and news data. • Conduct foundational research on topics outside of traditional legal domains. • Tackle constructs like strategy, ideation and complex problem solving faster. Whether you are communicating with clients, explaining legal risks to leadership or exploring new legal territories, you now have the right model for every moment from OpenAI o3 for advanced reasoning, GPT 4o for clarity and speed, to GPT 5 for strategic thinking, to Claude Sonnet 4 for fluency and structure. Power, choice and control all in one platform Unlike publicly available AI tools, every prompt and document in the Protégé system remains protected within the LexisNexis secure ecosystem. No switching between apps. No copying information across different platforms. No risk of data loss or accidental exposure. Here is what sets Lexis+ AI with General AI apart: Best-Fit mode lets Protégé match your prompt with the most suitable model. • Manual model selection gives you direct control when needed. • Legal Citation Agent verifies and links any legal citations that appear in a response. • Secure upload and analysis allows you to work confidently with your own documents including contracts, memos and chronologies. Smarter legal work with meaningful productivity improvements. South African legal professionals can now meet rising client expectations and manage growing workloads, while staying ahead of rapid regulatory change with tools designed for modern legal practice. Early results from global users show tangible time savings and stronger output quality, including: Astounding productivity increases of up to 200 percent. • Time savings of between two and four hours each day on complex legal tasks. Are you ready to work smarter, faster and with greater confidence? The future of legal intelligence is not simply faster research, but rather it is strategic reasoning, seamless communication and flexible thinking all delivered from one trusted platform. Get in touch with us to discover how General AI in Lexis+ AI with Protégé can help you power productivity, deliver higher quality work and unlock new economic value. Request a consultation.AILexisNexis Protégéhttps://www.lexisnexis.com/blogs/za/b/-ai/posts/still-wasting-hours-on-manual-kyc-checksFri, 05 Dec 2025 06:55:00 GMT70e9d49d-698d-4e02-a4a2-27e38d3f49b5:8d636e5b-4ae7-4e4a-b9e8-3b3a2d065450Zander KilianDiscover how AI-powered compliance is changing the game for South African businesses. You are no doubt familiar with this picture: You’re onboarding a new client. Documents in hand: IDs, proof of address, company registrations, but now comes the real work. Manual checks. Data inconsistencies. Endless back-and-forth with registries. It’s tedious, error-prone and full of risk. At the same time, regulatory pressures are mounting. FIC-amendments. FATF-grey listing; real consequences for even small oversights. For many businesses, this burden is growing faster than their resources can keep up. Introducing Lexis KYC+AI: A smart, secure and affordable compliance solution built for South African SMEs, mid-market and large enterprises. Lexis KYC+AI is designed to transform and accelerate your “Know Your Customer” workflow through intelligent automation, natural-language interaction and advanced analysis. With built-in due diligence tools , Lexis KYC+ AI removes the manual grind, while still keeping your compliance on track. Now enhanced with AI-capabilities thanks to our trusted assistant, Protégé, Lexis KYC+ AI empowers your team to make smarter, fast decisions. What can Lexis KYC+AI do for you? Summarise and extract data from uploaded documents. Unlock insights from your customer data with natural language-driven queries and verify key information using trusted sources like Home Affairs, CIPC, credit bureaus, and World Compliance. Get answers in plain language by asking compliance questions like: “ List profiles with high Risk ?” Generate reports and KYC certificates in minutes. All interactions are logged in a secure, auditable system. Lexis KYC+AI is: Trusted: Powered by the world’s most authoritative legal and regulatory data. Secure: A closed, encrypted AI-model that protects your data and privacy. Efficient: Reduces 30-minute verifications to just five. Future-ready: Aligns with FICA, FATF and evolving global standards. Available from January 2026 Starting January, every Lexis KYC user, new or existing, will automatically have access to the AI-enhanced Lexis KYC+AI platform; at no extra fee. Are you ready to upgrade your compliance? - Request a Demo TodayKNOW YOUR CUSTOMERKYCLexisNexis