Crafting Success: Essential Tips for Drafting Outsourcing Master Services Agreements

Explore the critical aspects of crafting an outsourcing master services agreement. Understand how to effectively structure agreements, handle deviations, and manage key elements such as service levels, compliance, and intellectual property to foster successful outsourcing relationships.

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• Outsourcing Considerations and Planning
  Discover the decision-making process behind outsourcing internal functions and explore various types of outsourcing. Learn how to plan, evaluate, and select vendors, and understand the benefits of shifting non-core activities to third-party providers.

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  Understand the critical interplay between service scope, performance levels, risk allocation, and pricing in outsourcing deals. This practice note provides essential insights to ensure successful and balanced outsourcing agreements.

• Master Services Agreement (Customer)
  Utilize our master services agreement template, designed with customer-favorable terms, guidance, and alternate and optional clauses. This template covers essential contractual elements and allows for flexible addition of services over time through statements of work, ensuring a smooth and efficient outsourcing process.

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