01 Jul 2025
Unlocking Value: The Strategic Role of Benchmarking in Outsourcing Deals
Obtain knowledge of the benchmarking process in outsourcing transactions to allow your client to compare service provider charges and service levels to market trends with comparable customers. Issues addressed include benchmark considerations, such as service levels and pricing and cost allocation, the benchmarking process, and potential remedies when the benchmarking results indicate excessive charges.
Related Content
- Outsourcing Master Services Agreement Drafting
Draft an effective outsourcing master services agreement (MSA), which is critical to managing long-term vendor relationships and evolving service needs. This practice note breaks down the key legal and business components of an MSA, including how service “towers” and statements of work (SOWs) can streamline ongoing outsourcing arrangements. Dive in to gain practical insights and explore related tools, templates, and checklists.
- Outsourcing Transactions Key Issues Checklist
Explore this checklist to navigate your next outsourcing agreement with confidence. Outsourcing deals are complex, with numerous moving parts and negotiation points that can make or break a successful outcome. This checklist highlights the critical issues to consider throughout the negotiation and implementation process—helping parties stay organized, aligned, and positioned for long-term success.
- Supply of Services Agreements Resource Kit
Refer to this resource kit when representing a service provider or recipient. Navigating a services agreement requires attention to scope, compensation, and industry-specific considerations. This resource kit offers a comprehensive overview of key issues and links to practical tools—like templates, clauses, and checklists—to support every stage of a services transaction. Explore it to streamline your approach and strengthen your client representation.
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