Discover how LexisNexis® combines information, analytics, and technology to help our customers reach essential insights, make more informed decisions, and achieve better outcomes.https://www.lexisnexis.com/community/au-resources/b/customer-stories/atomTelligent Community (Build: 9.2.5.7823)2022-12-18T20:20:00Zhttps://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/moving-with-the-times-dymocks-in-house-legal-team-embraces-innovation-with-lexis-ai2025-12-03T22:00:00Z2025-12-03T22:00:00Z<h2 style="font-size:24px;margin-bottom:20px;">Background</h2> <p>The <a href="https://www.dymocks.com.au/about-us" target="_blank"><strong>Dymocks story</strong></a> is one of a celebrated family business with a long tradition and a small, busy legal team embracing modern legal technology.</p> <p>Dymocks is a diverse family-owned business dating back to 1879 that has grown well beyond its traditional retail beginnings. Beginning with bookstores and the famed Dymocks Building on Sydney&rsquo;s George Street, the company has expanded into education, premium stationery, property, and large-scale farming - including an operation of over 70,000 macadamia trees.</p> <p>For the legal team of three working on a wide range of matters, the <a href="/en-au/products/lexis-plus-ai" target="_self"><strong>decision to adopt Lexis+ AI </strong></a>has provided a welcome injection of efficiency into their fast-paced days.</p> <h2 style="font-size:24px;margin-bottom:20px;">Challenge</h2> <p><strong>Company Director, Andrew Forsyth</strong>, a solicitor and former partner of law firm Deacons, has decades of legal experience, and joined the family business on a part-time basis after retiring from the law firm.</p> <p>Andrew&rsquo;s responsibilities at Dymocks involve him in a wide range of problems and disputes, from litigation to property leasing and compliance, and he occasionally represents the company in tribunals or mediations.</p> <p>Andrew was frustrated with the need to conduct research and access precedents from unstructured generic websites, and as he was familiar with LexisNexis&reg; from his days at Deacons, he was excited to put Lexis+ AI through its paces.</p> <p>&quot;I knew I could &#39;nut out&#39; a liquidated damages claim, but it would have taken me a day, so I asked the question of LexisNexis, and in 30 seconds I had a well-drafted document to use as a starting point,&quot;</p> <p style="text-align:center;"><em><span style="color:#ff0000;font-size:125%;">&quot;Lexis+ AI is a tool that assists us to lift productivity quite substantially. Undoubtedly, we can get more done in less time than we could without it.&quot;</span><strong><span style="color:#ff0000;font-size:150%;"><br /></span></strong><span style="color:#000000;font-size:inherit;">Andrew&nbsp;D Forsyth<br />Company Director, Dymocks Group<br /></span></em></p> <p>Andrew finds the rapid responses and document drafting assistance that Lexis+ AI gives him to be very beneficial. While emphasising the need to verify the output personally, he says Lexis+ AI gives him great assistance in solving problems and finding legal answers without the necessity of instructing external law firms or spending excessive time on generic websites.</p> <p>&quot;Lexis+ AI is a tool that assists us to lift productivity quite substantially. Undoubtedly, we can get more done in less time than we could without it.&quot;</p> <p>Dymocks Group Legal Counsel, Adelina Tama, says she enjoys using Lexis+ AI and finds the time savings and cost efficiency to be the greatest benefits.</p> <p>&quot;For some tasks that may take up to an hour to complete, particularly if research into a specific practice area is needed, I could spend 15 minutes going into Lexis+ AI, asking it different questions to finally get the answer. Then I can go back to providing the business with advice.&quot;</p> <p>With an extraordinary breadth of responsibility for legal matters across the business, Adelina needs to have access to current legal knowledge on a wide range of practice areas.</p> <p>&quot;We go to LexisNexis first to see if we can find the information, because sometimes the matters are not such that they require an external lawyer. Sometimes you just want an answer before you start off a project.&quot;</p> <p>Her work varies from managing leasing agreements for the company&rsquo;s extensive property portfolio, to managing the franchise agreements for Dymocks Books&#39; franchised network and solving general commercial, corporate, intellectual property, and privacy questions, and covering WH&amp;S matters.</p> <p>&quot;Lexis+ AI generally gives you an idea of what the situation or what the advice is, so that you can tackle the issue first and foremost.&quot;</p> <p style="text-align:center;"><em><span style="color:#ff0000;font-size:125%;">&quot;For some tasks that may take up to an hour to complete, particularly if research into a specific practice area is needed, I could spend 15 minutes going into Lexis+ AI, asking it different questions to finally get the answer. Then I can go back to providing the business with advice.&quot;</span></em></p> <p><a href="/community/au-resources/b/customer-stories" target="_self"><strong>Explore how other Australian firms are transforming their legal workflows with Lexis+ AI.</strong></a></p> <p style="text-align:center;"><a class="insight-cta-btn" href="/assets/en-au/pdf/Dymocks_Testimonial_LexisNexis_LexisPlusAI.pdf" target="_self">DOWNLOAD STORY</a></p><div style="clear:both;"></div><img src="https://www.lexisnexis.com/community/aggbug?PostID=106354&AppID=197&AppType=Weblog&ContentType=0" width="1" height="1">Jessie Pasiahttps://www.lexisnexis.com/community/members/jessie-pasiahttps://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/mccabes-streamlines-workflows-with-the-addition-of-lexis-plus-ai2025-11-06T07:00:00Z2025-11-06T07:00:00ZDiscover how McCabes Lawyers uses Lexis+ AI to improve legal research, drafting, and workflow efficiency in Australia. Watch the video case study.(<a href="https://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/mccabes-streamlines-workflows-with-the-addition-of-lexis-plus-ai">read more</a>)<img src="https://www.lexisnexis.com/community/aggbug?PostID=102529&AppID=197&AppType=Weblog&ContentType=0" width="1" height="1">Peterpaul Yusikeehttps://www.lexisnexis.com/community/members/peterpaul-yusikeehttps://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/lexis-ai-is-a-game-changer-for-maguire-legal-a-small-firm-s-success-story2025-07-11T00:13:00Z2025-07-11T00:13:00ZMaguire Legal proves how small firms can thrive with Lexis+ AI®, streamlining legal research and competing with larger practices.(<a href="https://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/lexis-ai-is-a-game-changer-for-maguire-legal-a-small-firm-s-success-story">read more</a>)<img src="https://www.lexisnexis.com/community/aggbug?PostID=105310&AppID=197&AppType=Weblog&ContentType=0" width="1" height="1">Peterpaul Yusikeehttps://www.lexisnexis.com/community/members/peterpaul-yusikeehttps://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/clifford-gouldson-leverages-lexis-ai-to-outshine-big-city-rivals2024-12-19T08:07:00Z2024-12-19T08:07:00ZLearn how Clifford Gouldson uses Lexis+ AI to compete with top city firms, enhancing legal research speed, accuracy, and client service.(<a href="https://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/clifford-gouldson-leverages-lexis-ai-to-outshine-big-city-rivals">read more</a>)<img src="https://www.lexisnexis.com/community/aggbug?PostID=102548&AppID=197&AppType=Weblog&ContentType=0" width="1" height="1">Liasamantha Oliveroshttps://www.lexisnexis.com/community/members/liasamantha-oliveroshttps://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/wotton-kearney-have-reported-significant-improvements-in-efficiency-that-has-positively-impacted-employee-workload-and-job-satisfaction2024-11-17T12:26:00Z2024-11-17T12:26:00ZWotton + Kearney improve efficiency, ease workloads, and boost job satisfaction by adopting Lexis+ AI® in legal practice.(<a href="https://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/wotton-kearney-have-reported-significant-improvements-in-efficiency-that-has-positively-impacted-employee-workload-and-job-satisfaction">read more</a>)<img src="https://www.lexisnexis.com/community/aggbug?PostID=102113&AppID=197&AppType=Weblog&ContentType=0" width="1" height="1">Candyhttps://www.lexisnexis.com/community/members/candyhttps://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/how-adam-nakat-leverages-lexis-ai-to-help-his-growing-firm-compete-with-larger-players2024-10-30T19:22:00Z2024-10-30T19:22:00ZAdam Nakaet at Nakat Law relies on Lexis+ AI® to accelerate legal research, increase accuracy, and achieve stronger client results.(<a href="https://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/how-adam-nakat-leverages-lexis-ai-to-help-his-growing-firm-compete-with-larger-players">read more</a>)<img src="https://www.lexisnexis.com/community/aggbug?PostID=101789&AppID=197&AppType=Weblog&ContentType=0" width="1" height="1">Candyhttps://www.lexisnexis.com/community/members/candyhttps://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/how-holding-redlich-embarked-on-an-innovative-journey-to-integrate-ai-into-its-legal-workflow2024-10-30T19:09:00Z2024-10-30T19:09:00ZHolding Redlich integrates Lexis+ AI® into legal workflows, improving research efficiency, accuracy, and time management for lawyers.(<a href="https://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/how-holding-redlich-embarked-on-an-innovative-journey-to-integrate-ai-into-its-legal-workflow">read more</a>)<img src="https://www.lexisnexis.com/community/aggbug?PostID=101788&AppID=197&AppType=Weblog&ContentType=0" width="1" height="1">Candyhttps://www.lexisnexis.com/community/members/candyhttps://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/how-alex-collie-of-carroll-and-odea-lawyers-drove-better-client-results-and-made-his-practice-more-efficient-with-lexis2024-10-26T10:18:00Z2024-10-26T10:18:00ZAlex Collie at Carroll &amp; O’Dea Lawyers uses Lexis+® to deliver faster insights, improve case strategy, and achieve stronger outcomes.(<a href="https://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/how-alex-collie-of-carroll-and-odea-lawyers-drove-better-client-results-and-made-his-practice-more-efficient-with-lexis">read more</a>)<img src="https://www.lexisnexis.com/community/aggbug?PostID=101687&AppID=197&AppType=Weblog&ContentType=0" width="1" height="1">Candyhttps://www.lexisnexis.com/community/members/candyhttps://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/lexis-provides-the-speed-and-confidence-to-enable-natale-ricciardi-the-time-to-build-his-growing-practice2024-10-21T17:36:00Z2024-10-21T17:36:00ZNatale Ricciardi at Tactical Legal Solutions grows his firm with Lexis+®, gaining speed, confidence, and research precision.(<a href="https://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/lexis-provides-the-speed-and-confidence-to-enable-natale-ricciardi-the-time-to-build-his-growing-practice">read more</a>)<img src="https://www.lexisnexis.com/community/aggbug?PostID=101657&AppID=197&AppType=Weblog&ContentType=0" width="1" height="1">Candyhttps://www.lexisnexis.com/community/members/candyhttps://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/solari-and-stock-transforms-legal-practice-with-lexis-ai2024-09-28T03:35:00Z2024-09-28T03:35:00ZSolari &amp; Stock harnesses Lexis+ AI® to modernize legal practice, streamline research, and deliver faster, more accurate results for clients.(<a href="https://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/solari-and-stock-transforms-legal-practice-with-lexis-ai">read more</a>)<img src="https://www.lexisnexis.com/community/aggbug?PostID=102114&AppID=197&AppType=Weblog&ContentType=0" width="1" height="1">Candyhttps://www.lexisnexis.com/community/members/candyhttps://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/caselex-case-study2023-11-25T23:58:00Z2023-11-25T23:58:00ZSee how Kromann Reumert leverages Caselex to strengthen legal research, streamline workflows, and drive better case results in Denmark.(<a href="https://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/caselex-case-study">read more</a>)<img src="https://www.lexisnexis.com/community/aggbug?PostID=101970&AppID=197&AppType=Weblog&ContentType=0" width="1" height="1">Candyhttps://www.lexisnexis.com/community/members/candyhttps://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/how-lexis-gave-briony-whyte-back-25-of-her-time2023-07-14T07:31:00Z2023-07-14T07:31:00ZAssociate Briony Whyte reclaimed 25% of her time using Lexis+®, improving research speed, efficiency, and work-life balance.(<a href="https://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/how-lexis-gave-briony-whyte-back-25-of-her-time">read more</a>)<img src="https://www.lexisnexis.com/community/aggbug?PostID=101790&AppID=197&AppType=Weblog&ContentType=0" width="1" height="1">Candyhttps://www.lexisnexis.com/community/members/candyhttps://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/curlington-legal-case-study2022-12-19T14:09:00Z2022-12-19T14:09:00ZCurlington Legal improves accuracy and saves time using LexisNexis research tools, driving smarter strategies and better legal outcomes.(<a href="https://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/curlington-legal-case-study">read more</a>)<img src="https://www.lexisnexis.com/community/aggbug?PostID=101794&AppID=197&AppType=Weblog&ContentType=0" width="1" height="1">Candyhttps://www.lexisnexis.com/community/members/candyhttps://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/how-sharrock-pitman-legal-unified-their-research2022-12-19T13:46:00Z2022-12-19T13:46:00ZSharrock Pitman Legal successfully integrated Lexis Advance®, enhancing research efficiency and strengthening client outcomes.(<a href="https://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/how-sharrock-pitman-legal-unified-their-research">read more</a>)<img src="https://www.lexisnexis.com/community/aggbug?PostID=101792&AppID=197&AppType=Weblog&ContentType=0" width="1" height="1">Candyhttps://www.lexisnexis.com/community/members/candyhttps://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/adopting-an-innovative-approach-to-legal-research-ledlin-lawyers2022-12-19T01:20:00Z2022-12-19T01:20:00ZDiscover how Ledlin Lawyers transforms legal research with innovative strategies and LexisNexis tools to deliver smarter client outcomes.(<a href="https://www.lexisnexis.com/community/au-resources/b/customer-stories/posts/adopting-an-innovative-approach-to-legal-research-ledlin-lawyers">read more</a>)<img src="https://www.lexisnexis.com/community/aggbug?PostID=101796&AppID=197&AppType=Weblog&ContentType=0" width="1" height="1">Candyhttps://www.lexisnexis.com/community/members/candy