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Unlocking Value: The Strategic Role of Benchmarking in Outsourcing Deals

July 01, 2025 (3 min read)

Obtain knowledge of the benchmarking process in outsourcing transactions to allow your client to compare service provider charges and service levels to market trends with comparable customers. Issues addressed include benchmark considerations, such as service levels and pricing and cost allocation, the benchmarking process, and potential remedies when the benchmarking results indicate excessive charges.

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