By Doug Stansfield | Sr. Director Product Management One of the important lessons that law firms learned amid the COVID-19 lockdowns of 2020 was the importance of an effective knowledge management strategy — and access to KM tools — in order to support...
The pandemic applied a stress test on every law firm’s IT and Knowledge Management organization. COVID-19 forced firms to work entirely virtual, and not surprisingly, law firms, by and large, passed the test. Law firms have made significant investments...