BINGBING GAI is an equity partner whose main practice area is serving as a bankruptcy administrator. In this role, he organises large numbers of creditors to file their claims, reviews those claims, and convenes creditors’ meetings for voting on relevant matters. As the responsible partner for bankruptcy administrator services, he leads the adoption of market-available technological tools and steers ongoing optimization to align systems with legal work needs.

His team fully leverages legal technology to manage end-to-end workflows. Creditors submit claims via an online claim filing system, and claim reviews are conducted within the same platform. For collective decision-making, he utilises technical tools to hold online creditors’ meetings with live streaming, document review, Q&A, and voting functions. These applications have significantly improved the efficiency of all work processes by centralizing interactions and standardizing how information is presented and assessed.

In operations, the claim review system automatically reviews simple claims, issues review conclusions, and generates claim lists. For complex claims, on the basis of AI-assisted review, his team conducts manual rechecking to ensure accuracy. The workflow is structured: after online filing, a preliminary review is performed; claims are then automatically assigned to responsible lawyers, who carry out a manual legal review by combining AI’s preliminary analysis with evidential materials submitted by creditors before entering final results. The entire process runs online with full audit trails. At the level of a single claim, users can view the complete review process, the relevant supporting basis, and the final review conclusion.

His approach also advances access and inclusion. The online claim filing, review, and meeting systems—developed by specialized technology companies and used on a paid basis—reduce creditors’ financial costs and improve communication efficiency. The structure minimizes individual biases in review conclusions, strengthens accuracy, and promotes consistency in claim verification standards, thereby achieving greater fairness and impartiality for creditors. As a digital transformation champion, he guides technology companies to conduct backend optimisation across systems and processes, continuously enhancing technicalisation and intelligentisation to improve the quality, efficiency, and standard of legal services. Ethical safeguards include tools designed to specific work requirements, manual review of technical outputs, comprehensive documentation with traceable audit trails, and strict confidentiality measures to prevent data leakage.