Yuhang SHI, PhD, is a partner whose work centers on technology-enabled contract governance and proactive risk management. SHI developed “Termshub”(termshub.cn), an AI-native platform that continuously monitors complex, cross-referenced platform agreements. In a mandate for a major retail client reliant on a leading e-commerce platform, Termshub detected a critical update in which the platform unilaterally altered return policies and data-usage rights. Had it gone unnoticed, the change would have increased the client’s logistics costs by an estimated 15% and created a severe privacy-compliance risk. Prompt alerts enabled the client’s legal team to intervene before the policy took effect, successfully renegotiating terms and preventing millions in potential annual losses—shifting legal service from reactive clean-up to proactive risk prevention.

The platform’s AI design addresses three operational hurdles. First, because platforms frequently modify page layouts, Termshub uses a machine-learning model that analyzes DOM structures to reliably locate and extract clause text despite formatting changes. Second, a fine-tuned NLP model goes beyond redlines to explain the substantive legal and business impact of each revision. Third, AI auto-generates descriptive tags (e.g., “data privacy,” “payment terms”) to build a knowledge graph that maps relationships and dependencies across policies.

SHI has also engineered a hybrid AI-human workflow for compliance advisory. When Termshub flags a change, the system produces an immediate draft analysis from three perspectives—regulatory compliance, potential impact on end-users, and relevant industry benchmarks. SHI then reviews the AI output, adds strategic context, and personally notifies each affected client with tailored, actionable advice. This approach replaces hours of manual research with instant, AI-supported insights followed by expert verification, enabling scalable, timely compliance management.

Access, inclusion, and ethics are embedded in the initiative. Termshub is offered as a free, publicly accessible platform that explains policy updates in plain language so non-lawyers can understand how changes affect their rights and obligations (for example, clarifying when activity may be shared with partners for advertising). Within the firm, SHI has championed a broader digital transformation—leading internal legal-tech trainings and projects to automate routine tasks and improve research—cultivating a culture where technology is integral to client service. The platform’s public, centralized transparency responds to the ethical challenge of unilateral, opaque terms updates by providing an ongoing, understandable record of changes.