CounselLink reporting provides the ability to understand the total outside counsel budget for all matters. The invoice review and payment process is seamless, eliminating all the manual work to distribute paper invoices to the managing attorney and having to keep track of who has returned their invoices and who has not.
The processing of invoices has been faster since CounselLink implements with our ERP system. We also have been able to keep track of fee increases during the year when law firms try to increase rates mid-year with no explanation. We also have better insight on when firms are adding new timekeepers without seeking prior approval.
With CounselLink, reviewing invoices is considerably easier. The AI features in reviewing the invoices allow me to quickly scan for any potential issues in the invoices.