by Philip Whitehead
October 17, 2024
I’m often asked what my job as a Client Advisor entails and how we add value to our clients. It’s quite simple! We’ll work with you to understand what you want to achieve, show you how our software solutions will support those ambitions, and identify the challenges and approaches needed to align them. We’ll continue working with you as your business strategy evolves, ensuring your software investment keeps pace with new challenges, objectives, and opportunities you want to address.
Helping you to make the best choices
What if you had a trusted partner on your side who could help you align your technology strategy to your business strategy, so that you could make the right decisions about software investments? A partner who could help you sell the solution internally? And all at no charge—with a long-term commitment to your organisation?
Helping to transform your business
The Client Advising Team at LexisNexis® InterAction® is here to help you transform your business to achieve your ambitions. The team provides objective advice you can count on, based on their:
- Insight into global trends, best practices, and evolving regulations
- Perspective on your industry and what your peers are doing
- Skilled use of tools based on industry metrics to assess where your business is in its transformation lifecycle
- Expertise oriented to results-driven outcomes that influence business strategy and growth goals
Real-world Experience
Our Client Advisors aren’t just theorists. Each member of the team brings real-world experience, having spent years working as lawyers, project managers, integration experts, business analysts, IT professionals, and marketing specialists before coming to InterAction. They’ll combine that experience with extensive insight into InterAction software to help you implement the right solutions to power business transformation, and get the very best return on your investment.
How We Work With You
If you’re at the start of your relationship with InterAction, we’ll engage with you to understand what you want to achieve from a business viewpoint and work out the most appropriate software to help. We’ll help you make the business case and work with you to break down any internal barriers to adoption.
If you’re already experienced with our software, we’re on hand to help ensure it’s optimised to keep on supporting you as your business strategy evolves. We’ll also alert you to new capabilities as they become available and share your feedback and suggestions with the InterAction Development Team.
An Integral Part of Your InterAction Team
We believe our Client Advising Services are unique in the market: a valuable service that helps you drive transformation through alignment of your business, your software, and your people. The Client Advising Team is just one part of the great InterAction Team you can call on. We work alongside your Account Manager and the InterAction Support and Professional Services Teams to help ensure your solution will deliver maximum value to your business today, tomorrow, and into the future.
Client Advisor, InterAction+
Philip joined LexisNexis InterAction as a Client Advisor in February 2023. His career includes roles at prominent firms such as Mayer Brown, Simmons & Simmons, and the offshore professional services organisation Mourant. He is based in the UK and works with international and regional law firms as well as other professional services organisations in the UK, France, and Belgium.