by LexisNexis InterAction+
November 21, 2024

LexisNexis^® Legal & Professional, a leading global provider of legal, regulatory, and business information and analytics, announces the integration of its powerful CourtLink^® tool within the advanced client relationship management (CRM) solution, LexisNexis^® InterAction+^™. This integration equips legal professionals with unparalleled court intelligence, elevating their ability to strengthen client relationships and drive strategic case management.

The integration between CourtLink and InterAction+ enables law firms to harness the power of real-time docket details directly within their CRM environment. Through CourtLink’s comprehensive database of federal and state court records, legal professionals can now access and track court filings, and monitor docket activity, all while leveraging AI to optimize client communications and case strategies.

Via Lexis^® Snapshot gen-AI complaint summaries, users will see a working summary of the complaints, providing the user with an immediate understanding of the filing. Within InterAction+, CourtLink’s generative AI automatically syncs this valuable docket details with existing CRM records, providing Practice Group Leaders and legal teams with real-time, contextual insights.

“The integration of CourtLink into InterAction+ enables clients to identify business development opportunities sourced from court dockets directly within their client relationship management solution” stated Tony Pazakis, VP of InterAction+. “Our goal is to continue to integrate critical data sources into our solution to enable actionable insights and to empower law firms to build stronger client relationships and to capitalize on business development opportunities.”

Key Benefits of the CourtLink-InterAction+ Integration

Informed Case Strategy: Comprehensive access to docket details equips legal teams with the insights to stay ahead of relevant cases, upcoming hearings, and competitor activity, enabling data-driven strategic decisions.

Legal-Driven Relationship Intelligence: InterAction+'s advanced analytics track and analyze client communications and relationships, ensuring that every interaction is informed by the most relevant case information and historical context.

Efficiently Analyze Complex Data: InterAction+ Hybrid and Full Cloud users with CourtLink gen-AI Complaint Summaries will see a working summary of the complaints, providing the user with an immediate understanding of the filing. Snapshot on Lexis® CourtLink® uses Lexis+ AI technology to create summaries for complaints.

The CourtLink integration for InterAction+ is available immediately to InterAction+ users who have a CourtLink license. Legal professionals interested in experiencing the benefits of this enhanced CRM platform can request a demonstration via the LexisNexis InterAction+ website.

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LexisNexis InterAction+ is the leading customer relationship management (CRM) solution purpose-built for law firms and professional services organizations. With over 30 years of innovation and expertise, InterAction+ empowers firms to strengthen client relationships, improve business development efforts, and drive growth. Offering advanced features like relationship intelligence, seamless integrations, and robust data management tools, InterAction+ enables firms to make data-driven decisions and gain a competitive edge in the legal industry. Trusted globally, InterAction+ is redefining how firms leverage CRM technology to deliver exceptional client service and foster lasting connections.