Sustain Your Business – Mitigating Loss - The Critical Play for Law Firms

In today's competitive legal landscape, sustaining your firm’s growth means more than just acquiring new clients—it’s about mitigating client loss and protecting your most valuable relationships. Client attrition can happen quickly if firms fail to stay connected and proactive. This is why having the right tools to identify at-risk clients and anticipate their needs is critical for long-term success.

LexisNexis^® InterAction+^™ plays a crucial role by enabling law firms to retain clients and reduce revenue loss via powerful relationship intelligence and real-time insights. With its automated data capture and engagement tracking, InterAction+ ensures that your firm has a comprehensive view of every client exchange—no missed opportunities. By intelligently scoring relationships, InterAction+ helps you focus on the clients that need attention and develop strategies your team can implement.

From managing follow-ups to identifying cross-selling opportunities, InterAction+ equips your firm with the tools to build stronger, longer-lasting relationships—ultimately protecting your revenue and ensuring your business thrives. Stay ahead of potential losses with data-driven decision-making that safeguards your firm’s future.

Every Action Informed by Data

Clients are the key to your firm’s success. Improve client experience by embedding essential data into your workflow, so each engagement is based on an understanding of the client’s needs and preferences. InterAction embeds client relationship data across Microsoft® Outlook®, Word, and Excel®, allowing your team to capture, update, and reference the information where they work most.

Data Embedded Where You Work

InterAction embeds client relationship data into user workflows across Microsoft® Outlook®, Word, and Excel®, so every action is informed by data delivered at just the right time. Everyone in your firm can capture, update, access, and consume client relationship data within their natural workflow at their desk or on the go.