About LexisNexis® Cost Recovery Manager
By tracking your online research and associating it with Clients and Matters from your time and billing system, LexisNexis® Cost Recovery Manager provides you with the information you need to recover your research costs. LexisNexis Cost Recovery Manager monitors all online activity and starts tracking automatically when you browse to a firm-defined research service.
LexisNexis Cost Recovery Manager helps you maximize your cost recovery efforts through assisting with client validation, tracking, and reporting. It’s easy to install, easy to use, and helps your firm manage online research costs, and related cost recovery efforts, to increase firm profits.
Architecture
LexisNexis® Cost Recovery Manager uses a client-server architecture that works in conjunction with your firm’s time and billing system. The LexisNexis Cost Recovery Manager server reads your time and billing system’s database or log file to get a list of your Clients, Matters and Users/Staff. The server associates validation and recording properties with your end users and with the research services you use. Note that end users are referred to as Timekeepers in the LexisNexis Cost Recovery Manager system.
On client systems, you install the LexisNexis toolbar for supported Web browsers. The LexisNexis toolbar provides the simple tools and features users need to track their daily research work, and passes that information back to the server.
Those designated as administrators can perform administrative tasks on the LexisNexis Cost Recovery Manager server from any computer with a Web browser and network access to the server. The server’s Web interface allows you to define research services, edit Client and Timekeeper options, and view reports.
Client Validation Component
The validation component validates client and matter information entered by timekeepers and works with research services that have their own built-in mandatory client validation, as well as independent validation service for web sites that do not offer that feature.
Client matter data from your firm's database is used to present your firm's most current client name/number/matter listings to the end users.
Tracking and Reporting Component
The tracking and reporting components helps your firm track billable research time for your clients, which you can view using a number of predefined reports.
Auto-fill/Password Management
Allows administrators or timekeepers to configure login IDs and passwords to auto-fill login and comment fields when accessing configured research services
Using LexisNexis® Cost Recovery Manager
After you install the LexisNexis Cost Recovery Manager a toolbar will be available in Internet Explorer® to validate your clients and matters in your system. The toolbar contains all the features required for day-to-day use of LexisNexis Cost Recovery Manager:
Reports
LexisNexis® Cost Recovery Manager gives an administrator the ability to view and print various reports. These reports are used to record and track data based on:
Installation
The LexisNexis® Cost Recovery Manager is easy to set up, with simple installation wizards for the server and client components and convenient Web-based administration tools. Set up involves the following high-level steps:
Administration
Administration tools for the LexisNexis® Cost Recovery Manager are available through the toolbar and through the Admin Web page hosted on the LexisNexis Cost Recovery Manager server. From the toolbar on any end user’s computer, administrators can:
From the Admin Web page, an administrator can use the following:
Review the most recent literature for LexisNexis Cost Recovery Manager as well as other LexisNexis products and services here.
Frequently Asked Questions
What are the benefits of LexisNexis® Cost Recovery Manager?
The benefits of LexisNexis Cost Recovery Manager are:
How does LexisNexis® Cost Recovery Manager differ from LexisNexis® PowerInvoice™?
LexisNexis Cost Recovery Manager assists the firm in overall cost recovery efforts through client validation, tracking and reporting of all Web sites designated by the firm, not just LexisNexis products and services. PowerInvoice is a tool that provides you with current detailed use, and historical financial data related just to your LexisNexis accounts.
If my firm installs LexisNexis® Cost Recovery Manager does LexisNexis then have access to our internal financial data and Client / Matter information?
No, LexisNexis Cost Recovery Manager uses a client-server architecture that is installed on a server at your firm. The LexisNexis Cost Recovery Manager server is installed on your firm’s internal systems and therefore does not communicate with LexisNexis.
Our firm already uses the LexisNexis Client Validator product. Will LexisNexis give us a discount if we decide to purchase LexisNexis Cost Recovery Manager?
Yes, if your firm elects to upgrade from Client Validator to LexisNexis Cost Recovery Manager you will receive a discount on the purchase price.
Does LexisNexis® Cost Recovery Manager work with remote access?
Yes, LexisNexis Cost Recovery Manager can work via remote access as long as the LexisNexis Cost Recovery Manager toolbar is able to communicate with the server appropriately. In a typical installation of the product, both the toolbars and the server reside on a firm’s internal network. In that scenario, the LexisNexis Cost Recovery Manager will work as long as it can be accessed as if it and the user were on the same network.
What are the system requirements for LexisNexis® Cost Recovery Manager?
The requirements are:
Will the ‘Set Client’ button on LexisNexis® Cost Recovery Manager work with other web services?
The “Set Client” button allows the user to change clients mid session for services other than LexisNexis and Westlaw. For integrated services such as LexisNexis and Westlaw, the Change Client button is disabled on the Cost Recovery Manager toolbar. For these services, timekeepers must use the ‘change client’ feature of that particular service, which will make a call to launch Cost Recovery Manager.