It is finally here. Today is the Opening Ceremony of the Games of the XXX Olympiad in London. The first Olympics I can remember watching were the 1964 Games in Tokyo. I was enthralled with watching the world's greatest athletes compete and the boyhood joy about the Games still exists for me. And, for my money, the best sporting event will be held in world's greatest city. It should be a great show for the next two weeks. They are a must watch for me and I hope that you will enjoy them as much as I intend to.
Today's compliance thoughts relate to the Olympics in another way. I recently came across not only a must read article for the compliance practitioner but also a must save article. In the International Lawyer, Winter 2011*Volume 45*Number 4, I came across an excellent article, entitled "How to Launch and Operate a Legally-Compliant International Workplace Report Channel" or in Foreign Corrupt Practices Act (FCPA) parlance, a hotline. It was authored by Donald Dowling of the law firm of White and Case. Dowling provides a very useful guide to help navigate the challenges of setting up a multi-national whistleblower's hotline, such as is required under the FCPA and UK Bribery Act. The majority of his article "analyzes the six categories of laws that can restrict whistleblower hotlines abroad, focusing on compliance." You should obtain a copy of this article and keep it for reference in regards to your company's hotlines. It is available on the White and Case website, by clicking here.
1. Laws Mandating Whistleblower Procedures
This group of laws "comprises mandates that require setting up whistleblower hotlines in the first place." This includes the US Sarbanes-Oxley (SOX) as well as other jurisdiction laws which generally protect whistleblowers from retaliation but do specifically require any hotlines be set up on a company wide basis. Dowling also found a couple of countries, Norway and Liberia, which require general receiving and processing of "public interest disclosures."
2. Laws Promoting Denunciations to Government Authorities
This category of laws generally related to legal requirements for the reporting of illegal acts to government authorities in two ways. First, these laws encourage whistleblowing to government which then compete with employer hotlines by enticing internal whistleblowers to divert denunciations from company compliance experts and over to outside law enforcers who indict white collar criminals. This first approach is found in Dodd-Frank, which offers bounties. Second, these "laws that require (as opposed merely to encourage) government denunciations rarely except corporate hotline sponsors. These laws therefore force hotline sponsors to divulge hotline allegations over to law enforcement." This second approach is found in SOX which "requires an employer to offer internal hotline procedures".
3. Laws Restricting Hotlines Specifically
This category is exemplified by European data protection laws which act to restrict companies' freedom to launch and operate reporting programs. Dowling believes that these laws are based upon the fact that Europeans "see hotlines as threatening privacy rights of denounced targets and witness". Also this would seem to be in response to the totalitarian past from the World War II era. The author identifies what he termed "the four biggest hurdles" set up to frustrate hotlines in EU jurisdiction. They are "(1) restrictions against hotlines accepting anonymous denunciations; (2) limits on the universe of proportionate infractions on which a hotline accepts denunciations; (3) limits on who can use a hotline and be denounced by hotline; and (4) hotline registration requirements.
4. Laws Prohibiting Whistleblower Retaliation
This category will be familiar to US compliance practitioners through the applications of US laws such as SOX, Dodd-Frank and numerous state whistleblower statutes. Additionally, the author lists numerous foreign jurisdictions which have such laws. But here he believes that the key is communication because in many countries and foreign jurisdictions, there is no tradition of protection of persons who make reports against superiors so that an "employer needs to overcome worker fear of reprisal for whistleblowing."
5. Laws Regulating Internal Investigations
Typically laws on internal investigation do not impact hotlines because a hotline is a "pre-investigation tool." However, the author believes that No. 4 above, communication by the employer is critical to complying with laws that enact procedural safeguards for persons under investigation. Heavy-handed communications about a hotline could blow back against employers in claims by employees that "an employer rigged the investigation process." So companies should ensure that communications about hotlines do not convey an "overzealous approach to complaint processing and investigations."
6. Laws Silent on, but Possibly Triggered By, Whistleblower Hotlines
Here the author recognizes that the title of this category "is necessarily vague and determining which laws fall into it is difficult." Nevertheless, he writes that the most "likely candidates are data protection laws silent on hotlines and labor laws imposing negotiation duties and work rules." Regarding the former, the author argues that hotlines are not databases but conduits for the transmittal of information. He acknowledges that EU data privacy laws reject this distinction and treat hotlines as if they were databases where information is stored. He does not identify other jurisdictions which yet take this aggressive approach but he believes this may become a trend. The labor law issue is also tricky and may turn on the interpretation of whether the institution of a hotline is viewed as substantive change in working conditions under a union-management labor agreement and therefore subject to collective bargaining.
In addition to all information I have only skimmed what is in the body of the text; the author also provides a handy chart which has the following headings:
Is the authority binding law?
Must confine hotline to certain topics only?
Are anonymous whistleblower calls ever OK?
Is outsourced (vs. in-house) hotline favored?
Must disclose hotline to data agency?
So just as the London Olympics is a must watch for me, this article is a must read and a must download for compliance practitioners.
Visit the FCPA Compliance and Ethics Blog, hosted by Thomas Fox, for more commentary on FCPA compliance, indemnities and other forms of risk management for a worldwide energy practice, tax issues faced by multi-national US companies, insurance coverage issues and protection of trade secrets.
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© Thomas R. Fox, 2012
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