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CISOMB Comprehensive Recommendation Review

"This report presents the results of a comprehensive review of all formal recommendations the Office of the Citizenship and Immigration Services Ombudsman (Ombudsman’s Office) has submitted to U.S. Citizenship and Immigration Services (USCIS) since the creation of the Ombudsman’s Office...

CISOMB Recommendations to Improve the Quality of Responses to Inquiries

"The Ombudsman recommends that USCIS: 1) Implement national quality assurance review procedures for service requests and make quality a priority; 2) Establish a follow-up mechanism in the SRMT system so that USCIS employees can provide customers with multiple responses (e.g., initial, follow-up...

CISOMB Telecon Apr. 25th on Conditional Permanent Residence; with Tarik Sultan

" Conditional Permanent Residence: How Is It Working For You? Wednesday, April 25, 2012 2:00 - 3:00 p.m. EDT This teleconference provides an opportunity for participants to learn best practices and share about their experiences filing USCIS Form I-751, Petition to Remove the Conditions of Residence...

CISOMB Recommendation re PIMS

"The Department of State developed the Petition Information Management Service (PIMS) to provide a method for consular officers to rapidly confirm that individuals requesting an H, L, O, P, Q, or R nonimmigrant visa were, in fact, the beneficiary of a corresponding petition approved by USCIS...

CISOMB Telecon Recap: A Conversation with the ICE Public Advocate

"On March 28, 2012, the Office of the Citizenship and Immigration Services Ombudsman (Ombudsman's Office) hosted a public teleconference and interviewed the Department of Homeland Security’s ICE Public Advocate , Mr. Andrew Lorenzen-Strait." - CISOMB, June 1, 2012 .

CISOMB Quarterly Update: September 2012

"Attached please find a copy of the U.S. Department of Homeland Security, Office of the Citizenship and Immigration Services Ombudsman Quarterly Update for September 2012 . This Quarterly Update features: - the release of the 2012 Annual Report to Congress; - highlights from current areas...

Second Annual CISOMB Conference, Oct. 18, 2012

The Office of the Citizenship and Immigration Services Ombudsman invites you to register to attend its: Second Annual Conference October 18, 2012 9:00 a.m. to 4:30 p.m. at the National Archives 700 Pennsylvania Avenue, N.W. Washington, D.C. This year’s conference will focus...

Maria Odom Named CISOMB

"Secretary Napolitano today announced that Maria Odom has been appointed as the new Citizenship and Immigration Services (CIS) Ombudsman. Ms. Odom brings substantial knowledge of immigration law and valuable experience working with community partners to address challenges with immigration and citizenship...

New CISOMB Recommendation

"This recommendation, Ensuring a Fair and Efficient Asylum Process for Unaccompanied Children , reviews the handling by USCIS of asylum claims filed by a uniquely at-risk population." - CISOMB, Sept. 20, 2012 .

CISOMB Recommendation: Improving the Adjudication of Applications and Petitions Under INA Section 204(l)

" This review by the Office of the Citizenship and Immigration Services Ombudsman(the Ombudsman’s Office) considers implementation of section 204(l) of the Immigration and Nationality Act, legislation passed by Congress in 2009 to make it easier for certain beneficiaries (or “survivors”...

CISOMB Telecon Dec. 19th: How is the AAO Working for You?

Not on the CISOMB website yet, but from an email dated Dec. 7, 2012: " Teleconference Invitation The USCIS Administrative Appeals Office (AAO) December 19, 2012 2:00 - 3:00 pm Eastern Please join in a conversation facilitated by the Ombudsman’s Office concerning USCIS’s...

CISOMB Recommendation: Improving the Process for Removal of Conditions on Residence for Spouses and Children

"While the process for removing conditions on residence for spouses and children appears to be straight-forward, in practice, many individuals often encounter difficulty during the adjudication process resulting in undue burdens on spouses and children, including the erroneous initiation of removal...

USCIS Responds to CISOMB on UAC Asylum Process

R esponses to Citizenship and Immigration Services Ombudsman Recommendations , "Ensuring a Fair and Effective Asylum Process for Unaccompanied Children" - USCIS, Apr. 11, 2013 .

CIS Ombudsman's Third Annual Conference on Oct. 24 in Washington DC

"From: CISOmbudsman.PublicAffairs [mailto: CISOmbudsman.PublicAffairs@hq.dhs.gov ] Sent: Thursday, October 17, 2013 3:18 PM Subject: Register Now: DHS CIS Ombudsman's Third Annual Conference on Oct. 24 in Washington DC REGISTER NOW! The Office of the Citizenship and Immigration Services Ombudsman...

CISOMB Teleconference, Feb. 21, 2014: I-601A Provisional Waivers

"Please join the Office of the Citizenship and Immigration Services Ombudsman for a teleconference on I-601A provisional waivers. U.S. Citizenship and Immigration Services (USCIS) recently issued field guidance affecting some I-601A applications for provisional waivers of inadmissibility when there...

CISOMB Recommendations: Employment Eligibility for Derivatives of Conrad State 30 Physician Program

"Impact on the Public International medical graduates in the United States make important contributions in clinical care in underserved areas, as well as research and teaching. These recommendations, issued by the Citizenship and Immigration Services Ombudsman, seek to ensure that spouses of...

CISOMB H-2 Teleconference, April 30, 2014

"Please join the Ombudsman for a teleconference discussion on the H-2 nonimmigrant program for temporary and seasonal workers. Stakeholders are increasingly requesting assistance from the Ombudsman to address adjudication issues, including Requests for Evidence that cause delays in processing petitions...

2014 CISOMB Report to Congress

Citizenship and Immigration Services Ombudsman - Annual Report Highlights Families and Children: Family reunification has long been a pillar of U.S. immigration policy. The USCIS Provisional Unlawful Presence Waiver program advances family unity in a concrete and meaningful way, and recent...

Job Opening at CISOMB: Chief of Policy

$124,995.00 to $157,100.00 / Per Year The primary purpose of this position is to advise the Ombudsman and management team on broad public policy and legal issues that have a direct impact on the delivery of immigration services - Job Announcement Number: GV-1144815-ET14

July 16, 2015 CISOMB Teleconference: 2015 Annual Report to Congress

"Please join the Office of the Citizenship and Immigration Services Ombudsman for a public teleconference on our 2015 Annual Report. Specific areas discussed in the 2015 Annual Report include: quality and consistency in adjudications, delays in processing of Deferred Action for Childhood Arrivals...

CISOMB Teleconference on Special Immigrant Juvenile Status, June 16, 2016

E-Mail from CISOMB: "Dear Stakeholder, Please join the Office of the Citizenship and Immigration Services Ombudsman for a teleconference on issues related to the Special Immigrant Juvenile (SIJ) program. The Ombudsman issued recommendations to USCIS on SIJ-related issues in November 2015 and received...

CISOMB U Visa Parole Recommendation

USCIS Ombudsman, June 16, 2016 - "Ombudsman Recommendation on Parole for Eligible U Visa Principal and Derivative Petitioners Residing Abroad The Ombudsman recommends that USCIS develop a parole policy to benefit eligible U principals and beneficiaries. Since U visas were first established...

USCIS Accepts Ombudsman's Recommendation to Adopt Parole Policy for U Visa Petitioners and Family Members

CISOMB, Sept. 7, 2016 - "USCIS has agreed [by letter dated Aug. 16, 2016] with the Ombudsman’s [June 16, 2016] recommendation to implement a parole policy for U visa petitioners and qualifying family members who live abroad. The U visa – available to individuals who have suffered substantial...

DHS Announces New CIS Ombudsman Julie Kirchner

DHS, May 2, 2017 - "Secretary of Homeland Security John F. Kelly today announced the appointment of Julie Kirchner as Citizenship and Immigration Services (CIS) Ombudsman. Kirchner was most recently an advisor to the Acting Commissioner of Customs and Border Protection, Kevin McAleenan. Before serving...

CISOMB Acknowledges MAVNI Crisis, Gives Weak Response

Annual Report 2017, Citizenship and Immigration Services, Ombudsman, June 29, 2017 See pp. 14-18, Key Facts and Findings: „ Pursuant to a combination of laws and programs, foreign nationals who serve in the military are eligible for special immigration benefits, including naturalization upon completion...