Law Enforcement Agencies Work Together to Provide Silver Fire Victims with Advice to Avoid Post-Disaster Insurance Schemes and Scams

Law Enforcement Agencies Work Together to Provide Silver Fire Victims with Advice to Avoid Post-Disaster Insurance Schemes and Scams

Fraud detectives and the Department of Insurance Investigation Division’s Disaster and Recovery Team (DART) have been deployed to help educate residents about potential scams that target wildfire victims.  The teams have coordinated with the Riverside County Sheriff and other allied agencies to assist residents by distributing fliers and booklets with tips to avoid scams, insurance fraud, and solicitations by unlicensed contractors and insurance adjusters.

“Our teams have dealt with disasters and know how overwhelming recovery can be for fire victims,” said California Insurance Commissioner Dave Jones.  “Taking time to speak with residents and answer individual questions about insurance, unlicensed contractors, and the scams that prey on homeowners can help calm nerves and head off potential rip-offs.”

Department of Insurance fraud officers are canvasing the four affected neighborhoods in a door-to-door effort to speak directly with residents in Poppet Flats, Twin Pines, Snow Creek and lower Cabazon.  In the next few weeks the department’s Premium Fraud Task Force will focus its enforcement activities on preventing and identifying potential scams.  The Department of Insurance advises residents to report any suspicious activity, including contractors and insurance adjusters that do not provide a current license, demand large deposits, or pressure them into signing contracts.  Consumers should also call the department if they believe their insurer is not being responsive or handling their claim appropriately. Consumers are advised to contact the department’s consumer services team toll-free number at (800) 927-4357.

The Fraud Division Detectives are providing “Don’t get burned” pamphlets, “Consumers: Residential Property Claims Guide” and the “Home Inventory Guide” booklets that are also available online and through our Consumer Service Bureau.

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