The Wrong Way and the Right Way to Request FMLA Certification

The Wrong Way and the Right Way to Request FMLA Certification

The Family and Medical Leave Act allows an employer to require that a employee's request for FMLA leave be supported by a certification issued by the employee's health care provider. Here's an example of one of the right ways to do this from a recent federal-court decision:

On September 20, 2008, Terry Poling called Core Molding Technologies at 3:35 p.m., leaving a voice mail message that stated: "Terry Poling, Night Shift, FMLA."

Mr. Poling did not identify the FMLA-related reason for his absence. Still, Core gave Poling three separate chances to furnish a medical certification to justify his FMLA absence. After three strikes, Poling was out. That is to say, he was fired.

And then Poling sued for FMLA interference. And then he lost. Here's why according to Judge Frost of the United States District Court for the Southern District of Ohio, Eastern Division:

An employee's failure to provide the certification requested by the employer for leave already taken by the employee (the situation present in this case) means that the leave is not FMLA leave....This consequence is important in this case, as Plaintiff had exhausted all of his time off (other than FMLA) available to him; thus, FMLA leave was the only method by which Plaintiff could excuse his September 21, 2008 absence and avoid termination under the terms of the collectively-bargained attendance policy governing Plaintiff's employment with Core....Core has established that it requested certification in writing on September 22, 2008 (the day after Plaintiff's absence) and gave Plaintiff 15 days to comply...When Plaintiff failed to submit certification paperwork by October 8, 2008, Core gave Plaintiff another chance to submit it. And when Plaintiff submitted certification paperwork from his doctor that did not provide all of the information required, Core then gave Plaintiff an opportunity to cure the insufficient certification.

It is also undisputed that Core gave Plaintiff specific written instructions as to what information the certification paperwork had to contain in order to be considered valid, including the necessity of stating why leave was required on September 21, 2008, the specific day for which Plaintiff called off work for purported FMLA reasons...It was only when Plaintiff failed to cure the deficiencies in the certification within seven days that Core considered his employment termination to be final.


Plaintiff did not comply with Core's valid request for a medical certification of the September 21, 2008 absence. Core was therefore entitled to treat Plaintiff's absence as non-FMLA leave, which carried with it in this case the consequence of termination

Here are some more resources on how to properly request FMLA certification from an employee:

This article was originally published on Eric B. Meyer's blog, The Employer Handbook

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