When a group of law firm partners
discusses significant changes in their respective firms, one of them will
almost certainly say: "But no other firm in our market does this..."
We have three responses that we ask
our clients to consider...
can we help you?
How can we help you? That was the message preceding a "request for information"
form in the Contact Us section of a noteworthy B2B company website I recently
visited. Ten days ago I filled out that form and requested...
The "last mile" is a
supply chain management term (and a single released by hard rock/glam band,
Cinderella, in 1989, and also a play and movie from the 1930s) that refers to a
product's last mile before it gets to market and on store...
In September and October 2011, our firm
conducted a worldwide survey about law firm leadership, as part of our ongoing support
of the Law Firm Management Committee of the International Bar Association . 374 lawyers participated,
more than half of whom...
Most people, especially those outside
the technology industry 1 , think very highly of Apple.
What would your law practice look like
if your clients felt that way about you?
Some practices already get rave client
reviews; these firms are proving...
Yesterday I noted the issues
raised by a WSJ piece on clients looking askance at paying going rates for
first- and second-year associates .
There are really only three ways to
resolve this issue, beyond, of course, extending the status quo:
The WSJ Law Blog (which has a new
editor, by the way) featured an article yesterday on clients' increasing unease with paying for the work of first-
and second-year associates .
I've seen this change building for
some years now, in my work...
Do partners in your firm have individual
My colleagues and I have observed that
in some law firms the combined strength of the individual business plans of each
partner can be more important that the overall quality of the firm's...
When you look at the legal marketplace,
what do you see?
With the implementation of the
far reaching Legal Services Act finally happening in the UK (albeit with
some fairly significant delays in related regulation), it seems the
right time to step...
I have a confession to make.
I'm an information junkie. All my life
I've been a voracious consumer of books, magazines and newspapers.
From burying my nose in novels as a child,
through reading 3-4 books a week when commuting as a lawyer...
It seems like there was some sort of
psychic alignment in the UK legal blogging community last week.
As the news came rolling in on
changes facing the UK market (Neil Rose's site Legal
Futures is often a good place to start), the Entrepreneur...
If I had a nickel for every time a
lawyer asked me, "Should we be on Facebook?" . . . I'd be - well, you
JD SUPRA has identified several
firms that have established a great presence on Facebook, and the article notes
Have you ever thought about the
reason people choose to buy legal services from a particular firm?
Sure, if you're a lawyer in practice
(or a business development professional at a law firm) you may have spent some
time debriefing why you lost...
How are you preparing to take your
law firm into the "Social Business" era? Perhaps this is the first time
you've heard the term used? Here's a
Social Businesses combine fully
integrated sets of tools, channels, and...
There's a lot of buzz at the moment
about " gamification ".
Now before you choke on your cornflakes and wonder what anything that has the
word "game" in it has to do with a serious business like the law, let me first
I received an email this morning
from the CMO Council on its "Marketing Outlook for
2011." While the research study made more sense to report in Q1, it's
worthwhile to use as a check-up as we edge into August 2011.
The Study reports...
I'm a big fan of Tom Peters . Not just because
he genuinely interacts with his followers on Twitter , not just
because he's passionate about what he writes about, and not just because he
presents (presentations, books) in some pretty cool ways...
Differentiation is getting harder
for law firms. We all know that.
Clients constantly state that they
want their lawyers to have deeper knowledge of their business and environment.
As the market changes, more and more
firms are re-examining...
I spent some time this week with a
group of in-house lawyers facilitating a discussion around the skills and
capabilities that corporate counsel need to be a success, particularly if they
are just making the transition from private practice.
With deregulation of the market
looming here in the UK, opinion varies wildly over what the likely impact will
Some speak of decimation of the high street, and the
end of the traditional law firm as we know it.
Others are more conservative...
Allen & Overy's opening
of its new office in Washington, D.C., announced today at legalweek.com demonstrates the
smart way to plan and execute an international expansion strategy: Go only where
you need to go, but go there with the best.
A legal marketing friend, John Eix,
head of Regional Business Development - Texas for Hunton
& Williams , sent me a June 24, 2011 Law360 article
that I finally had a moment to read. It covers the age-old question of,
"Do clients hire law...
Last night I attended a special
event at Abacus , one of my favorite Dallas
restaurants -- a Niman Ranch dinner
hosted by chef Kent Rathbun and Niman Ranch farmer, Paul
Willis. If you enjoy four and five-star restaurants, you will be
I returned from a working vacation
(mostly working) to find a discussion thread on one of the social networks
started by a lawyer looking to build a network with lawyers in other countries.
It is not surprising that a lot of hands, mostly from solo...
This guest post was written by Jonathan
Cooper , a partner and trial lawyer at Tucker Ellis & West . It is an edited version of an essay he wrote as
a participant in our Certified Legal Project Manager TM program, after completing