I participated earlier today in a discussion group on LinkedIn about client
surveys. This posting provides a few additional comments and observations
that would have made my comment on LinkedIn too long.
The question concerned whether a law firm should do its own client
For several months now, I and some
of my colleagues in the Public and Professional Interest Division of the International
Bar Association have been reviewing the business plans of the PPID
committees and other entities. These groups range from very small task forces
and working groups of fewer than...