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Three Innovations from Non-US Firms about Billing and Fees

You might want to think about these steps taken by two UK firms and an Italian firm, as reported in the Financial Times, Innovative Lawyers 2009 at 37. Linklaters has created a "global pricing function." For the huge UK firm, "pricing professionals within its marketing department advise...

The Revenue Impact of Alternative Fees (Part 1 of 2)

Last month, Of Counsel, the Legal Practice and Management Report, published an article based on The LegalBizDev Survey of Alternative Fees , which they described as "the most lucid and comprehensive study that we have seen on this topic." This post reproduces the first part of the article....

A Qwest for fair billing arrangements – four arguments against fixed fees

Richard Baer, general counsel of Qwest Communications, recently made several points against fixed fees. He gave four reasons for his opposition to them in an interview by Corp. Counsel, March 2010 at 18. His points don't persuade me. Baer begins with the view that a firm operating under a fixed...

More On The Reality of Alternative Fees

During Jackson Lewis ' annual corporate counsel conference, as reported in The National Law Journal and on Law.com's Small Firm Business , alternative fees are "putting down deep roots." This got my attention, because although there has been much written about the subject including...

Past success does not guarantee survival.

Today the Law Society Gazette reports that a well-regarded century-old Sheffield law firm, Ashton Morton Slack, LLP , has failed. The firm had five equity partners and 67 staff, and was a general service law firm. The firm cites falling fee revenues and rising overheads as the major causes of a fatal...

Are you at risk of losing a client? 10 diagnostic questions

As my colleagues and I interview the clients of law firms, we hear a consistent set of complaints about the service that they receive from law firms. Here is a short checklist to help law firms consider whether they have the basic management structures and systems in place to allow them to keep...