Fire the person who hired him or her. Over the years, I've told a few horror
stories involving receptionists. Two that immediately come to mind, include:
dangling, shoeless one , and the one that told
the caller to get lost .
It has always amazed me that businesses, including...
Most employees of law firms are in a
great position to help in the firm's business development efforts - or help damage
them. A lot of that depends on how they are treated, how much that love or hate
their job, and are otherwise engaged in the business of the law firm.
This is particularly...