LexisNexis® Legal Newsroom
Implementation and Change

An all-too-common sight on the bookshelves of many law firm partners is the thick, dusty binder labeled "Strategic Plan." The partners, usually with the assistance of a consultant, developed an elegant, impressive, detailed strategic plan. They implemented almost none of it. Implementation...

Spread of Managerial Effectiveness as Law Departments Become Bigger because of More Threats and Opportunities

The more lawyers in a legal department, the more choices its general counsel and managing attorneys can make. With 100 lawyers the number of initiatives, decisions, permutations of structure and process, and investments are uncountable. Because of that profusion, some departments excel; other departments...

What Good is a Litigation Budget?

The first in a series of articles about how to reduce litigation costs while getting better results. The following is adapted from Chapter I.B of Bensen & Myers on Litigation Management . There is probably no other part of the litigation process where the cold hard reality of hindsight has less...

The keys to new business in a changing economy (Part 1 of 2)

When the economy changes, lawyers must change too. New client demands and new levels of competition are requiring lawyers to rethink the way they develop business. When I wrote the book Legal Business Development: A Step by Step Guide a few years ago, I outlined the steps each lawyer should take to find...

Quality is a firm-wide issue

This is the second in a series of seven posts about the elements of successful quality assurance programs in law firms. It only takes one hole to sink a ship, not a hole in every compartment. If one practice group - or even one lawyer - has a vulnerability, the same or similar weaknesses probably...

Decisions, not guesses

This is the fifth in a series of posts about the characteristics of successful quality assurance systems in law firms. Previous posts outlined three important points that distinguish quality assurance from crisis-to-crisis after-the-fact improvisation: Quality assurance is a firm-wide issue...

LexisNexis Tips Series: Mastering the Basics of Alternative Fee Arrangements

Rising client demand for alternative fee arrangements (AFAs) has forced an increasing number of law firms to move away from the hourly billing model. In many respects, firms are implementing AFAs in rather entrepreneurial fashion without benefit of proper planning and controls, says Norm Mullock of LexisNexis...

Family firms in emerging markets – a perspective from the Middle East

The Wharton Business School of the University of Pennsylvania has recently published a very interesting article " Family Firms in the Middle East: The New Rules of Engagement." A significant number of Walker Clark clients are "family" law firms in emerging legal markets. We have...

Fear of Facebook Part III: Fan Pages for Law Firms?

"There's a lot of business done in country clubs, but you'll never see a company open a booth in the club's dining room. Instead, individual business people network quietly there, blending into the scene and using the social atmosphere to their advantage. That's how I feel about...

Client interviews: do-it-yourself or get outside help?

I participated earlier today in a discussion group on LinkedIn about client surveys. This posting provides a few additional comments and observations that would have made my comment on LinkedIn too long. The question concerned whether a law firm should do its own client satisfaction interviews...

MS. found in a law firm

There is a good article in the 7 May 2011 issue of The Economist, "A Less Gilded Future." Although I do not agree with a few minor points, it describes how easily a well-established law firm (in this case, the U.S. firm of Howrey, LLP) can go over the edge. The two issues that Howrey's...

After the honeymoon

What happens when things don't work out after a merger as well as the partners had hoped? There are almost always some rough spots after any merger of two businesses. However, these can be become life-threatening for recently merged law firms, which, like most law firms, typically have lower...

How not to network

I returned from a working vacation (mostly working) to find a discussion thread on one of the social networks started by a lawyer looking to build a network with lawyers in other countries. It is not surprising that a lot of hands, mostly from solo practitioners and lawyers in small firms, have been...

A textbook example of international expansion

Allen & Overy's opening of its new office in Washington, D.C., announced today at legalweek.com demonstrates the smart way to plan and execute an international expansion strategy: Go only where you need to go, but go there with the best. The London-based global firm will build its Washington...

Market leaders lead the market

When a group of law firm partners discusses significant changes in their respective firms, one of them will almost certainly say: "But no other firm in our market does this..." We have three responses that we ask our clients to consider: First, are you sure? We have frequently discovered...