Corporate America, Train Thy Front Line Manager Well on the Ways of Workers' Comp

Corporate America, Train Thy Front Line Manager Well on the Ways of Workers' Comp

It is said that a company is only as good as its worst employee. It would stand to reason then, that how a company handles a workers' compensation claim is largely only going to be as good as the skill, knowledge and commitment of the front line manager who initially deals with the situation. A corporation could have an extremely well defined policy and reams of documentation covering every conceivable situation; but if the guy on the front line is not properly trained or held accountable, it is all out the window. And it can be a very expensive window …[read more]