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This checklist will help insurance companies manage data analytics related to complaints, claims, call centers, privacy, and security.
Insurers should outline policies and include definitions in each of these areas. A data analyst proficient in Structured Query Language should categorize, collect, and analyze data. Other units must help the analyst understand the business to ensure that the categories, collection, and analyzation of data is accurate and adds value.
To find this article in Lexis Practice Advisor, follow this research path: RESEARCH PATH: Insurance > Trends and Insights > Checklists