We are here to help.

Technical Support

Available Monday – Friday, 9:00 a.m. to 7:00 p.m. ET.

Current maintenance customers, resellers, and partners :

• Phone:1-800-833-3346
  • Concordance - Option 4
  • Concordance Evolution - Option 6
• Email:
  • Concordance - concordancesupport@lexisnexis.com
  • Concordance Evolution - CNEvolution@lexisnexis.com

Live Call Screen Sharing

During your call with technical support you may be asked to share your screen. Click here to access.

Answer Center

The Concordance Answer Center and Concordance Evolution Answer Center brings together in one place helpful topics and useful information on Concordance. And because it’s Web-based, we update it regularly with the latest information.

The Litigation Services Help and Support Site

Additional resources can be found here for each product – bringing together the most up-to-date information, including helpful topics, user guides and release notes.