System Requirements
 
You want the fastest performance possible when you're using the LexisNexis® research services.

Several factors affect performance while using the LexisNexis research system, including the speed of your Internet Service Provider (ISP), the speed of your PC, and your own internal network. If you are experiencing slow access times because of high traffic or other problems, please contact your ISP. LexisNexis cannot control the access times of your internet service provider and cannot issue credits for problems related to your ISP.

Following are some recommendations for optimum performance:

Hardware

Processor
PC: Pentium/233Mhz (or above)
Mac: Power PC G3 (or above)


RAM
128 MB (256 MB or higher recommended)

Note: If you generally run multiple applications or browser windows simultaneously, this will affect memory and overall performance so higher RAM is recommended.

Connection Methods

Modem Modem speed: 56K or above (ISDN, ADSL or cable modem recommended)

LAN Connection A TCP/IP connection of suitable speed with Internet access
Note: LAN firewalls, proxy servers, and network administration software including virus scanners, other traffic on the network,etc., all may impact performance.

Browsers


Browser Versions
Netscape® Navigator: 7.1/Mozilla 1.5
Netscape® Navigator: 7.2/Mozilla 1.7
Microsoft® Internet Explorer 5.5, 6.0 (PC)
Microsoft® Internet Explorer 5.2.3 (Mac)
Note:
For fastest performance, enable the HTTP 1.1 protocol in your browser's advanced settings.
To use features such as print preview and PDF delivery, turn your browser's popup blocker off or add the LexisNexis URL to the browser's list of allowed sites for popups.

Computer Screen Resolution
For optimal viewing, please set your computer screen resolution to a minimum of 800 by 600dpi (dots per inch). You can change these settings in your computer's display control panel.

Note: 640 by 480dpi resolution is still supported.

Are some of your LexisNexis® features not functioning properly?

The Microsoft Corporation recently issued a service pack release for Windows XP® users designed to address security concerns affecting users of Internet Explorer 6 and the XP operating system. Included in the service pack are a firewall and a pop-up blocker that are defaulted to "on." This service pack may interfere with certain LexisNexis features, such as print preview. If you are experiencing problems with the LexisNexis research services, please check to see whether this service pack has been installed on your computer:

  1. Open Internet Explorer.
  2. Click Help.
  3. Click "About Internet Explorer".
If this service pack has been installed, the Update Version on the fourth line will read "SP2".
To correct any problems you may be experiencing, add the LexisNexis research services as a "trusted site" using the following steps.
  1. Open Internet Explorer.
  2. Click Tools.
  3. Click Internet Options.
  4. Click the Security tab.
  5. Click the Trusted Sites icon.
  6. Set the Security Level to Low.
  7. Click the Sites button.
  8. Remove the check from the "Require Server Verification" box. (This may be rechecked after adding the LexisNexis sites.)
  9. In the "Add this Web site to the zone:" field, enter *.lexis.com.
  10. Click "Add."
  11. Repeat steps 9 and 10 for *.lexisnexis.com, *.lexis-nexis.com, and *.nexis.com.
  12. Click OK.
  13. Click OK to close the Internet Options window.
  14. Close Internet Explorer.
  15. Re-open Internet Explorer.
NOTES: It is possible for the LexisNexis research services to have been added by your system administrator but not be visible in your Trusted sites list. To test this, open Internet Explorer and enter the following URLs one at a time in the address bar:
  • www.lexis.com
  • www.lexis-nexis.com
  • www.lexisnexis.com
For each, after you type the address, look at the status bar in the bottom right of the browser window. If the status bar has a green circle with a white check in it, the site is already a Trusted site.

If you have added the LexisNexis domains as trusted sites prior to the installation of this service pack, the service pack will not overwrite the settings and you should see no effect.

If you continue to experience problems or have questions, contact our Customer Service Department for assistance.