CaseMap® Software
Support & Training
Getting Started
Training on the Go
View just in time video training support in the office or on the go.
Download Center
Visit the Download Center to download the latest version of CaseMap, TextMap, and TimeMap to your desktop
CaseMap® Software Answer Center
The CaseMap Software Answer Center (version 14) brings together helpful topics and useful information. Additional versions can be found below.
TextMap® Software Answer Center
The TextMap Answer Center (version 9) brings together helpful topics and useful information.
TimeMap® Software Answer Center
The TimeMap Answer Center (version 6) brings together helpful topics and useful information. Additional Answer Centers can be found below.
User Guides
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Installing CaseMap®︎ Software
After visiting the Download Center, use this step-by-step Installation Guide to install and activate CaseMap with confidence.
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Administering CaseMap®︎
A practical administrator guide that helps power users configure, optimize, and maintain CaseMap—from replication and file management to indexing, OCR, and backups—so teams can collaborate smoothly and keep cases running at peak performance
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Using CaseMap®︎ Software
A comprehensive, workflow-oriented user guide that helps legal teams organize, analyze, and connect case facts, issues, documents, and timelines in CaseMap to build stronger strategies and clearer arguments from day one.
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Installing TextMap®︎ Software
After visiting the Download Center, use this step-by-step installation guide designed for IT teams and administrators to plan, install, activate, and update TextMap for a smooth and reliable setup.
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Administering TextMap®︎
A practical administration guide that supports power users in configuring security, managing cases and users, maintaining data integrity, and keeping TextMap running efficiently across teams.
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Using TextMap®︎
A hands-on user guide that helps legal professionals confidently navigate TextMap to organize transcripts, annotate testimony, link exhibits, analyze evidence, and produce polished reports.
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Installing TimeMap®︎ Software
After visiting the Download Center, use this straightforward installation guide to walk IT teams and users through system requirements, setup, activation, and updates to ensure TimeMap is installed correctly and ready for use.
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Using TimeMap®︎
A task-driven user guide that helps legal professionals quickly create, customize, and present clear, compelling timelines—turning complex case events into easy-to-understand visual stories.
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Additional Answer Centers
Customer Support
Our team of professionals are available to assist you with any questions.
Hours of Operation
Monday-Friday 9am-7pm EST
Telephone
Toll free: 800.543.6862 Option 2, then Option 4
