Credit Card Agreement Permits Call Recording, Federal Judge Rules

SAN DIEGO - A federal judge in California on Feb. 26 dismissed a putative class action alleging that FIA Card Services, National Association (FIA) invaded consumers' privacy by recording phone conversations, ruling that the consumers' credit card agreements constitute both a disclosure that calls may be recorded that "removes any reasonable expectation of privacy" and the consumers' consent to recording (Gloria White v. FIA Card Services, National Association, et al., No. 12-2034, S.D. Calif.; 2013 U.S. Dist. LEXIS 27053).

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