Adding users to cases

Staff must be added as users to a case before they can access it within CaseMap. New users can be added to a case at any time. There is no limit to the number of users a case can accommodate, though we suggest you keep user access limited to case staff to preserve the integrity of your case data.

Adding users to a case is an exclusive process, which locks all other users out of a case while this task is completed. Once users are added to the case, close the case and then re-open it so that others can logon.

 

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For more information on how to create SQL cases and add users to SQL cases, refer to your CaseMap Server documentation.

 

hmtoggle_plus1To add users to a case
1.On the Tools menu, click Manage Case Staff.
2.In the message box, click Yes to open the case exclusively, then click OK.

If other users are logged into the case, you will receive a message noting who the users are so you can notify them that they need to log out of CaseMap while you perform this task.

3.In the Staff box, click the Add Staff button CM_add_user_button to add a new user.

Tools menu > Manage Case Staff > Staff box

4.In the Full Name field, type in the name of the user.

 

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Click the Undo Staff Edit button CM_undo_staff_button if you need to undo any entries.

 

5.Press Tab to navigate to the next field.

Notice that CaseMap automatically created a short name and initials for the new staff member. You can modify these default entries, if needed.

6.In the Staff Type field, click on the type (author or scribe) for this user.
7.In the Org. Name field, type in the organization that represents this user.
8.Scroll to the right and verify that the user is now designated as active and that the Creation Time field is stamped.
9.Click the Refresh Staff Table button CM_refresh_staff_button.
10.In the message box, click Yes to have CaseMap set up spreadsheet views for the new user.
11.In the New Views and Filters box, select the user you want to use as a template for the new user's views, then click OK.

A status box displays as CaseMap updates the user permissions.

12.In the message box, click OK.

The new user is added to the case and the initial logon password is set to blank. New users can set passwords when they log into the case in CaseMap, or by clicking Change Password on the Tools menu.

13.In the Staff box, click Close when all new users are added to the case.
14.On the File menu, click Close to exit the case and re-open it so that other users can now log on.

 

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Need additional help? Email the CaseMap Support team at: casemap.support@lexisnexis.com, or contact a support representative at 1-800-833-3346 (option 3). The CaseMap Support team is available between the hours of 9:00 a.m. to 9:00 p.m. Eastern Time, Monday - Friday.

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