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Data analytics is at work every time Amazon tells a customer he or she may want to buy a product, each time Facebook recommends a resource page, and when a life insurance company assesses risk and set rates for potential policyholders. It’s an area...

This checklist will help insurance companies manage data analytics related to complaints, claims, call centers, privacy, and security. Insurers should outline policies and include definitions in each of these areas. A data analyst proficient in Structured...