NEW! Telephone Consumer Protection Act Policy Template

The Telephone Consumer Protection Act (TCPA) applies to financial institutions who communicate with consumers via telephone, fax, text, or social media. The use of robocalls, auto dialers, and text messaging for telemarketing is permissible where a financial institution has implemented reasonably designed compliance policies. Access this TCPA policy template designed for use by financial institutions to comply with TCPA regulations. The template contains an overview of statutory requirements, compliance checklist, a written consent form, and a Do Not Call policy.

Read now »

Related Content       

• Telephone Consumer Protection Act (TCPA) Compliance
  Access this practice note for TCPA discussion including statutory terms, TCPA's restrictions, and key issues that arise in TCPA litigation.

• Lead Generation Policy
  Explore this template designed for consumer lending and sales platforms to comply with consumer protection laws and regulations.

• Legal Framework for U.S. Consumer Regulatory Law
  Gain an understanding of the federal regulatory framework for financial institutions and entities that provide consumer financial services. The practice note explores applicability of federal consumer regulations to specialty finance companies and financial technology companies that interact with consumers in a variety of ways.

• Risk Management Practices for Financial Institutions Using Social Media
  Review this practice note for relevant financial services laws, regulations, and administrative guidance that direct financial institutions and vendors to implement procedures and policies to manage risks associated with social media use.

Practical Guidance Updates
Featuring the latest updates from your Practical Guidance account.              

• Trends & Insights provides the latest in news articles and insight documents on trending areas for financial institutions.
• Telemarketing Compliance Checklist and Federal Trade Commission (FTC) Resource Kit are key documents including links to practice notes, checklists, trackers, and guidance on key issues, laws, and regulations applicable to in-house lawyers and counsel advising on the TCPA.
• Generative Artificial Intelligence (AI) Resource Kit is a collection of current guidance on generative AI, ChatGPT, and similar tools.
• Bank Failure Resource Kit assembles Practical Guidance resources covering topics related to the recent bank failures.
• The Practical Guidance Journal Second Edition 2023 includes legal developments on generative AI, bank failure impacts, and the risks created by crypto-assets.
• Check out the new Practical Guidance Author Center! Learn about the 1750+ leading attorney authors contributing to our 24 practice areas, and find out how you can Become a Practical Guidance Author. Practical Guidance is committed to amplifying diverse voices of attorneys across all differences, including gender and race.
• Legal Developments provide the latest updates and analyses of emerging topics impacting your practice area. Visit the Legal Developments page to see the latest topics, which also include breaking legal news and related Practical Guidance content. 
• Listen Up! The Practical Guidance and Law360 Podcasts Resource Kit features interviews with industry-leading attorneys on cutting edge issues in the law: NFTs, Cannabis, COVID-19, and more.
• Document alerts allow you to stay current on legal developments that affect your practice. Find out how to set up your document alerts.

PRACTICAL GUIDANCE CUSTOMER EMAIL EDITION ON THE WEB

Experience results today with practical guidance, legal research, and data-driven insights—all in one place.

Experience Lexis+