October 27, 2022

What’s the Biggest Advantage of the LexisNexis® Customer Success Team?

When it comes to the LexisNexis Customer Success Team , supporting customers is their number one priority. This takes form in a variety of ways that include training individual users so they can get the most out of their LexisNexis solutions, troubleshooting potential issues, providing ongoing support, and sharing their knowledge and awareness of product enhancements and new content. The Customer Success Team recognizes...

August 23, 2022

APRA Prospect Development 2022 Post-Conference Thoughts

What a thrill for our team to participate in APRA Prospect Development 2022 in Atlanta, GA. We thoroughly enjoyed talking to everyone who stopped by the LexisNexis ® lounge to learn more about how to find high-potential donors. Special thanks to two of our amazing customers Emily and Tabitha for taking the time to answer a few of our questions! We asked: What is one “A-ha moment” you have experienced...

August 16, 2022

What Is the LexisNexis Customer Success Team?

New enterprise and mid-market LexisNexis customers aren’t surprised to learn they’ll be interacting with a relationship manager. Someone on standby to answer any billing questions or discuss nitty gritty contractual details. Beyond that, any product support usually comes in the form of a live chat, support email, or phone line because, well, that’s just a typical vendor interaction. What customers...

May 23, 2022

People Behind the Product: Nexis® Data Lab

Nexis Data Lab is an exciting first for LexisNexis. Historically a content provider, LexisNexis recognized an opportunity to create something a little different for students, professors and other academic researchers: A data research and analysis tool that enables them to curate their own datasets and dive into analytics faster – all on a single platform. No more offloading large quantities of raw data to your laptop...

February 10, 2022

The Endless Possibilities of Data as a Service

In recent months, LexisNexis has been meeting with the team members behind our products to ask them their expertise on content, data enrichments, and more. These are the people who work directly with our solutions and our clients—meaning they’re the ones solving problems, finding opportunities, and pushing the boundaries of what can be accomplished with data as a service (DaaS), APIs, and data enrichments...

January 07, 2022

People Behind the Product: Nexis Newsdesk

You can measure the amount of work and brainpower that goes into a tool like Nexis Newsdesk by gauging its user-friendliness and intuitive functionality. In other words, the easier a media monitoring tool is to navigate and use, the greater the amount of sweat and number of sleepless nights that likely went into making it so. Nexis Newsdesk is a standout from other media monitoring solutions in the sense that it seems...

November 22, 2021

People Behind the Product: Data as a Service

“A client’s data and integration needs are always evolving,” says Viji Alagarsamy. And as the director of product management for DaaS at LexisNexis, she should know. In her role, she routinely collaborates with clients who aren’t looking for products; they’re looking for answers to problems created by increased business demands and the need to develop efficiencies. In some ways, this makes...

November 04, 2021

The Making of the Nexis Newsdesk Mobile App

Sara DeSmidt is a senior product manager with LexisNexis. She’s passionate about what she does, and she loves collaborating with her squad of developers, designers, user researchers, and fellow product managers to offer our customers best-in-class solutions. So, it didn’t come as a surprise when she was more than willing to sit down and share her experience developing the Nexis Newsdesk Mobile app (she literally...

May 24, 2021

Red Carpet Ready: Find Out Why These 3 Research Platforms from Nexis Solutions Earned Finalist Spots in the 2021 SIIA CODiE Awards

It’s been 35 years since the Software & Information Industry Association (SIIA) first began awarding the peer recognized SIIA CODiE Awards to “the most exciting and transformative products” in business and education technologies. In announcing the results, SIIA President Jeff Joseph said, “The 2021 CODiE Award finalists continued to innovate, pivot and grow to develop truly remarkable products...

November 17, 2020

Nexis DaaS Customer Story: My Market Insight

"The data as a service offering by LexisNexis has enabled us to grow our business. Through global content coverage that is so comprehensive, scalable and reliable, our clients can now track the performance of their global PR investment and build market insights that support competitive advantage." -Christian Eckley, CEO Overview of My Market Insight My Market Insight specializes in providing media and...

November 12, 2020

Nexis DaaS Customer Story: Adarga

“In an ever-changing informational context, LexisNexis’ massive source universe makes Adarga’s content offering extremely versatile and capable of serving an extremely wide variety of use cases for our customer base.” Overview of Adarga Adarga creates powerful AI analytics technology that helps you analyze all of your disparate data, to discover the deep insights that drive faster, better decisions...

May 22, 2020

Purpose & Profit: How Tony's Chocolonely is Transforming the Cocoa Industry to Address the Risk of Child Labor in the Supply Chain

How companies respond to the coronavirus crisis is being scrutinized by media, politicians and customers. Those who have not treated staff well, or failed to provide appropriate medical equipment, may find that they do not recover from the intense criticism they are facing. In the post-Covid-19 world, companies who can demonstrate purpose—such as Environmental, Social and Governance (ESG) commitments—will...

April 30, 2020

Corporate Social Responsibility Boosts Need for Due Diligence Solutions for Business

In our ongoing series of Expert Q&As, we speak with Alison Taylor, Managing Director of Business for Social Responsibility ( BSR ), a nonprofit organization that works with companies and other partners on sustainable business strategies. She tells Nexis® Solutions that there is a trend of businesses prioritizing Environmental, Social and Governance (ESG) issues and the United Nation’s Sustainable Development...